Debbonnee Wise
Stayton,OR
Summary
Bringing strong organizational skills and a commitment to customer service in healthcare and educational environments. Skilled in developing treatment plans, maintaining confidential records, and supporting office operations with reliability and professionalism. Experienced in fostering positive relationships and enhancing client experiences across diverse settings.
Overview
8
8
years of professional experience
Work History
Office Manager
Community Roots Charter School
Silverton, OR
01.2026 - Current
- Oversee office inventory activities by ordering and requisitions
- Managed daily office operations and maintained a productive work environment.
- Coordinated scheduling and organized meetings for staff and school events.
- Supervised front desk activities and ensured efficient communication with visitors.
- Maintained inventory of office supplies and ordered materials as needed for efficiency.
- Managed daily operations and coordinated office activities at a charter school.
- Facilitated communication between administration, staff, students, and parents to foster community engagement.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Coded and entered daily invoices with in-house accounting software.
- Created spreadsheets in Excel to track data such as vacation requests, sick days.
- Silverton, OR
Treatment Coordinator
Dr. Joshua Wieland
Canby, OR
11.2025 - 01.2026
- Resolved complex issues for clients and families, enhancing client satisfaction and trust.
- Developed and implemented patient treatment plans utilizing individualized goals and objectives.
- Provided direct patient care in a supportive, compassionate, and therapeutic manner.
- Maintained accurate records of client progress notes, assessments, evaluations, and treatment plans.
- Assessed client needs and crafted tailored treatment plans, improving patient outcomes.
- Coordinated appointment reminder calls, increasing attendance rates and patient engagement.
- Protected patient rights by maintaining medical and financial information confidentiality in accordance with HIPAA.
- Answered telephones and directed calls and voicemails to appropriate staff.
- Canby, Oregon
Office Manager
Community Roots Charter School
Silverton, OR
04.2024 - 06.2025
- Oversee office inventory activities by ordering and requisitioning and stocking and shipment receiving.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established team priorities and maintained schedules.
- Streamlined and monitored programs.
- Streamlined and monitored office programs to enhance operational effectiveness.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Answer all incoming phone calls.
- Processed new student enrollment applications to ensure accurate registration.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Maintained files and records through effective filing systems, improving organization and accessibility.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collect patients and clients documents and information upon referral.
- Confirmed appointments.
- Made calls to referring offices to schedule appointments for patients.
- Intake new student enrollment.
- Cultivated positive rapport with fellow employees to boost school morale.
- Scheduled appointments for doctor and hygienist.
- Welcomed patrons and immediately offered assistance.
- Confirm appointments.
- Silverton, OR
Front Office Coordinator
Dr. Corey Bickler DMD
Salem, OR
05.2023 - 04.2024
- Scheduled appointments and maintained calendars using calendar management software.
- Proficiently managed incoming calls, emails, and correspondence within established timelines.
- Maintained the highest standard of professionalism while communicating effectively with staff, clients, and visitors.
- Maintained clear and organized communication with guests via phone, email, and in person.
- Coordinated office processes to enhance operational efficiency.
- Resolved challenging workplace situations through effective problem-solving.
- Monitored office supply needs with consistent inventory checks and requisition approvals.
- Developed organized filing system for both hard copy and electronic files for easy access.
- Received, reviewed, and distributed mail and other information to office.
- Contributed to development of policies and procedures for front office operations and customer service initiatives.
- Utilized strong organizational skills to manage multiple tasks simultaneously with accuracy and efficiency.
- Exhibited effective problem-solving abilities when dealing with challenging situations in the workplace.
- Participated in staff meetings to support key office functions.
- Resolved conflicts between employees in an efficient manner while maintaining a positive work environment for all individuals involved.
- Drafted and monitored employee scheduling to support effective resource allocation.
- Salem, OR
Office Manager
Dr. Monte Morgan, DMD
Salem, OR
01.2019 - 05.2023
- Ensured compliance with legal and regulatory guidelines to maintain operational integrity.
- Set performance goals for employees and conducted regular reviews to drive accountability.
- Established performance goals for employees with regular reviews.
- Improved staffing during busy periods by creating employee schedules.
- Established team priorities, maintained schedules and monitored performance.
- Fostered positive relationships with employees to enhance team morale and collaboration.
- Confirmed schedules for doctors and hygienists to ensure efficient patient flow.
- Conducted verification of patient insurance coverage to facilitate billing processes.
- Managed collection of payments from patients and insurance providers to maintain revenue flow.
- Maintained an organized and efficient schedule to maximize team productivity throughout the day.
- Participated in continuing education courses to stay updated on industry standards and practices.
- Dr. Morgan's retirement was reason for job change.
- Salem, OR
Education
High School Diploma -
Marsh Valley High School
IDSome College -
Idaho State University
IDSkills
- Organizational skills
- Efficient Workflow
- Customer service
- Motivational Leadership
- Collaborative mindset
- Positive Work Environment
- Dependable
- Professional conduct
Timeline
Office Manager
Community Roots Charter School
01.2026 - Current
Treatment Coordinator
Dr. Joshua Wieland
11.2025 - 01.2026
Office Manager
Community Roots Charter School
04.2024 - 06.2025
Front Office Coordinator
Dr. Corey Bickler DMD
05.2023 - 04.2024
Office Manager
Dr. Monte Morgan, DMD
01.2019 - 05.2023
High School Diploma -
Marsh Valley High School
Some College -
Idaho State University