Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debbra Mann

Auburn,WA

Summary

Hospitality professional that will utilize excellent customer service, employee relation, problem solving, and time management skills while sharing the genuine enthusiasm for an exceptional guest experience.

Overview

26
26
years of professional experience

Work History

Director of Food and Beverage

Hotel Interurban
Tukwila, WA
08.2023 - Current

Train and oversee staff in Food & Beverage outlets and culinary. Cultivate and maintain relationships with staff, vendors, and guests. Create and implement operational procedures to maximize purchasing and inventory controls. Prepare daily breakeven report to track and adjust to maintain budget expectations.

Banquet Manager

Cedarbrook Lodge
Seattle, WA
01.2022 - 06.2022
  • Supervise the set-up, service, and staffing levels for food functions in the banquet department while managing productivity and workflow. Order department supplies based on business levels. Liaison for guests, banquets, catering, and kitchen.

Banquet Manager

Bellevue Club
Bellevue, WA
06.2022 - 08.2023
  • In charge of hiring and training, upholding standards and maintaining a positive work environment. Set and maintain service standards, implement inventory control procedures and staff assignments for maximum productivity.

Assistant Food & Beverage Operations Manager

Hyatt Regency Lake Washington
Renton, WA
06.2021 - 01.2022
  • Supervise floor and assist with the implementation of policy and procedure adhering to Covid protocols. Train new employees while making sure standards are upheld. Assist with creation and implementation of quarterly menu changes. Manage staffing and reservations as well as take care of departmental ordering and scheduling.

Banquet Manager

Bellevue Club
Bellevue, WA
10.2019 - 06.2021
  • In charge of hiring and training, upholding standards and maintaining a positive work environment. Set and maintain service standards, implement inventory control procedures and staff assignments for maximum productivity. Deal with Covid mandates and institute required protocols.

Restaurant Manager

Billy McHales
Federal Way, WA
01.2019 - 10.2019
  • Responsibilities Supervise floor and count employee drops; complete opening and closing paperwork.

Food and Beverage Supervisor

Courtyard Marriott Federal Way
Federal Way, WA
12.2017 - 06.2019
  • Manage both Bistro and Banquet food service. Launched corporate menu change ensuring quality and consistency. Hiring, training and disciplinary duties. Purchase all Food and Beverage for department while maintaining food cost at below target. Reconcile vendor payments. Recognized for lowering food cost and improving productivity.

Food and Beverage Supervisor

Hyatt Regency Lake Washington
Renton, WA
06.2017 - 12.2017
  • Opening team for Waters Table Restaurant. Assisted with the implementation of policy and procedure, training employees while making sure standards are upheld. Manage staffing and reservations as well as take care of departmental ordering and scheduling.

Restaurant Manager

Billy McHales
Federal Way, WA
11.2016 - 06.2017
  • Responsibilities Supervise floor and count employee drops; complete opening and closing paperwork.

Banquet Captain

Hilton Seattle Airport and Conference Center
Seattle, WA
11.1999 - 08.2016

Responsibilities: Supervise the set-up, service, and staffing levels for food functions in the banquet department while managing productivity and workflow. Order department supplies based on business levels. Primary point of contact for guest and liaison between banquets, catering, and kitchen. Recognition: Employee of The Year, Hilton Corporate Spirit of Pride Award

Education

High School Diploma -

East Valley High School
Moxee City, WA

Skills

  • Operational efficiency
  • Hospitality management
  • Experience with POS implementation
  • Menu development
  • Labor and Cost Controls

Timeline

Director of Food and Beverage

Hotel Interurban
08.2023 - Current

Banquet Manager

Bellevue Club
06.2022 - 08.2023

Banquet Manager

Cedarbrook Lodge
01.2022 - 06.2022

Assistant Food & Beverage Operations Manager

Hyatt Regency Lake Washington
06.2021 - 01.2022

Banquet Manager

Bellevue Club
10.2019 - 06.2021

Restaurant Manager

Billy McHales
01.2019 - 10.2019

Food and Beverage Supervisor

Courtyard Marriott Federal Way
12.2017 - 06.2019

Food and Beverage Supervisor

Hyatt Regency Lake Washington
06.2017 - 12.2017

Restaurant Manager

Billy McHales
11.2016 - 06.2017

Banquet Captain

Hilton Seattle Airport and Conference Center
11.1999 - 08.2016

High School Diploma -

East Valley High School