Summary
Overview
Work History
Education
Skills
Timeline
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Debhoraah Ravi

Rocklin,CA

Summary

Customer-focused and detail-oriented customer service professional in providing exceptional service in high-paced environments. Adept at multitasking and be a solid team player with a positive attitude and a vision to contribute to the Organizations success.

Overview

5
5
years of professional experience

Work History

Back-office Contractor

IHSS CGI, CA
07.2023 - 06.2024
  • Audited providers, recipients tax information such as W4 and DE4
  • Updated the requested changes on the tax forms of providers to the CGI Advantage HRM
  • Processed a minimum of200 tax forms daily
  • Responded to emails in regards with the status/request

Front office supervisor

Curry Leaves LLC, CA
05.2019 - 06.2023
  • Handled customer inquiries, complaints, and special requests with professionalism and courtesy
  • Ensure accurate billing and payment processing, maintaining financial records
  • Collaborate with kitchen and service staff to ensure seamless communication and coordination
  • Maintain a clean and organized front office area, ensuring compliance with health and safety standards
  • Monitor customer satisfaction and implement strategies to improve the overall dining experience

Education

Financial Accounting

Harvard Business School Online
09-2024

CA Real Estate license course

Allied Real Estate School
California
01.2021

Bachelor in commerce -

University of Madras
India
01.2008

Skills

  • Customer centric
  • Quick thinking and adaptability
  • Data entry
  • Email support and Microsoft office
  • Attention to detail

Timeline

Back-office Contractor

IHSS CGI, CA
07.2023 - 06.2024

Front office supervisor

Curry Leaves LLC, CA
05.2019 - 06.2023

Financial Accounting

Harvard Business School Online

CA Real Estate license course

Allied Real Estate School

Bachelor in commerce -

University of Madras

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