DEBI SAKOUFAKIS
Summary
Driven incoming senior at Webster University pursuing a degree while gaining practical experience in hospitality, childcare, and entrepreneurship. Strong background in customer service, leadership, and team development. Skilled in fostering welcoming environments, resolving issues, and enhancing customer satisfaction and business growth.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
HOSTESS | SERVER | MANAGER
Eggspereince Cafe
Elmwood Park, USA
04.2020 - Current
- Greeted and seated over 200 guests daily, enhancing table turnover and guest flow.
- Promoted to Server and later Manager, leading front-of-house operations and training over 15 new hires.
- Managed staff schedules, resolved high-pressure service issues swiftly, and maintained a high standard of hospitality.
- Handled guest relations, enhanced staff efficiency, and fostered team morale, contributing to a 20% increase in positive reviews.
- Oversaw POS systems and inventory communication, ensuring smooth shift changes and operational excellence.
OWNER & BAKER
D’s Delights
Chicago, USA
12.2020 - 12.2025
- Founded and operate a successful home-based baking business with growing clientele.
- Developed original recipes and seasonal menus, driving 12% year-over-year sales growth.
- Managed inventory, order fulfillment, and customer service both in person and online.
- Executed branding and marketing strategies, enhancing business visibility across social platforms.
- Cultivated strong customer relationships through personalized service and commitment to quality.
MONTESSORI SCHOOL ATTENDANT
Harmony Learning Center
Chicago, USA
12.2023 - 06.2024
- Collaborated with educators to implement customized learning plans for diverse student needs.
- Monitored student behavior, promoted conflict resolution, and maintained a positive classroom culture.
- Monitored student behavior and promoted conflict resolution to foster a positive classroom culture.
- Communicated with parents to support holistic student progress.
Special Needs Caretaker
Self Employed
Chicago, IL
03.2025 - Current
- Provided personalized care and support for an individual with special needs.
- Supported daily living activities and personal hygiene to foster independence.
- Created and led engaging activities to improve social skills development.
NANNY (Self-Employed)
Park Ridge, USA
01.2021 - 08.2023
- Delivered personalized care for children ages 2–8, fostering a safe and nurturing environment that supported individual growth.
- Designed educational activities fostering creativity, emotional intelligence, and early learning.
- Established and maintained structured routines promoting consistency and stability.
- Facilitated social development through play-based learning and regular engagement, promoting essential interpersonal skills.
Education
Bachelor of Science - International Relations And Psychology
Webster University
08.2023 - 06.2026
Skills
- Hospitality Operations
- Customer Service
- Guest Engagement
- Guest complaint resolution
- Menu Development
- Stock Control
- Time Management
- Problem Solving
- Attention to Detail
- Teamwork
- Leadership
- Conflict Resolution
- Effective communication
- Interpersonal communication
- Hospitality Operations
Affiliations
- Community Meal Initiative Coordinator
Restaurant Employee Volunteer Project
Organized and coordinated food donation efforts for local community members experiencing food insecurity.
Collaborated with restaurant staff to collect, package, and distribute surplus food.
Managed volunteer schedules and ensured efficient distribution operations.
Developed communication plans to increase employee participation in community outreach efforts. - International Convention & Event Volunteer
School Activities
Assisted in planning and coordinating international cultural events and conventions.
Communicated with guests, participants, and staff to ensure smooth event operations.
Helped manage event logistics, registration, and attendee support.
Worked with diverse groups of students and visitors in a professional and welcoming manner.
Timeline
Special Needs Caretaker
Self Employed
03.2025 - Current
MONTESSORI SCHOOL ATTENDANT
Harmony Learning Center
12.2023 - 06.2024
Bachelor of Science - International Relations And Psychology
Webster University
08.2023 - 06.2026
NANNY (Self-Employed)
01.2021 - 08.2023
OWNER & BAKER
D’s Delights
12.2020 - 12.2025
HOSTESS | SERVER | MANAGER
Eggspereince Cafe
04.2020 - Current