Debora Naadei Nikoi
Minneapolis,MN
Summary
Accomplished Branch Operations Manager with a demonstrated track record of success in bank leadership positions. Well-versed in BSA, OFAC, Patriot Act and other governing standards, as well as industry best practices and methods to optimize operations for long-term business success. Highly effective leader, planner, and problem-solver.
Overview
10
10
years of professional experience
Work History
Branch Operations Manager
Wells Fargo
04.2023 - Current
- Leads and supervises risk and operations of teller functions to deliver exceptional customer service and colleague experience, and ensures timely completion, quality, and compliance in teller functions.
SR Commercial Loan Servicing Specialist/Portfolio Manager
Choice Bank
12.2021 - 07.2022
- Managed cross-team resources when validated specific business products assigned with scope, quality and timeframe allocated.
Loan Document Specialist 3
Wells Fargo
05.2018 - 07.2021
- Administered processing and closing of loan products.
CSSR/Personal Banker/Business Advocate
Wells Fargo
10.2015 - 05.2018
- Processed contract funding in accordance with all State and Federal regulations as well as the company's policies and procedures.
Teller/ Lead Teller
Wells Fargo
09.2014 - 10.2015
- Helped achieved company and individual goals - meeting specific deadlines.
Education
No Degree - Business Administration And Management
Anoka Ramsey Community College
Anoka, MNSkills
- Exceptional customer service
- Ability to multitask and work under pressure
- Very proactive in executing responsibilities
- Competent in setting and beating deadlines
- Strong verbal and written communications
- Strong analytical skills
- Detail oriented
Timeline
Branch Operations Manager
Wells Fargo
04.2023 - Current
SR Commercial Loan Servicing Specialist/Portfolio Manager
Choice Bank
12.2021 - 07.2022
Loan Document Specialist 3
Wells Fargo
05.2018 - 07.2021
CSSR/Personal Banker/Business Advocate
Wells Fargo
10.2015 - 05.2018
Teller/ Lead Teller
Wells Fargo
09.2014 - 10.2015
No Degree - Business Administration And Management
Anoka Ramsey Community College