Deborah Adams
Masters Level Social Worker
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Associate Director of Case Management
Mercy Housing Northwest
07.2024 - Current
- Led case management teams to develop and implement strategic initiatives aligned with organizational goals.
- Supervised case managers across the region in Washington and Oregon
- Analyzed market trends to inform strategic decision-making, ensuring competitive positioning within the industry.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Director Young Adult Housing
YouthCare
09.2021 - 03.2024
- Responsible for providing supervision, training, and oversite for four transitional housing programs along with community-based programs that house homeless youth 18 to 24 years of age
- Administered program policies and procedures, monitored contract compliance, utilized resources and successfully stewardship of grant funds, and developed and implemented strategies to continue the program's effectiveness
- Ensuring quality of external and internal audits, conducting case reviews, and preparing budgets.
- Work with a coordinated entry program to house homeless youth in appropriate housing settings.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised Social Work Master level intern
Associate Director of Transitional Housing
YouthCare
09.2020 - 09.2021
- Managed four transitional housing units
- Led a team of eight managers
- Established team priorities, maintained schedules, and monitored performance.
- Understood HMIS and CEA referrals
- Trained and understood tracking system (Case Worthy)
- Supervised Social Work Master level intern
- Healthcare for the Homeless - committee member
- Recruited, interviewed, and hired employees
- Promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted senior leadership in managing all aspects of operations.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
Public Health Specialist II
City Of Kansas City Mo.Health Department
03.2018 - 01.2021
- Member of Kansas City area Continuum of Care (CoC) assisting homeless individuals in removing barriers
- Efficient in HMIS system – collecting client-level data for homeless individuals and families
- Work with Greater Kansas City to End Homelessness and the Coordinated entry system to assess and prioritize homeless individuals and families
- HRSA-Special Project of National Significance, employment and housing specialist for clients with HIV/AIDS
- Direct client services for jobs and housing
- LGBTQIA housing and employment services
- Coordinate housing VI-SPDATS for clients with HIV
- Coordinate training for housing specialists and Ryan White case managers;
- manage short-term housing through HOPWA programs;
- provide community education on HIV housing and employment programs;
- research community resources to benefit specific HIV clients.
Family Case Manager
Kansas City Care Clinic
10.2015 - 03.2018
- Case management services for families and children with HIV/AIDS
- Provide support for families, attend medical appointments
- Provide community resources for housing, employment, and other basic needs for a family
- Administer Part D of the Ryan White grant related to families and children; this consists of tracking and monitoring the Part D grant requirements.
- prepared presentation on housing for the National Ryan White Conference
Education
Masters of Management -
University of Denver
Denver, COMasters of Social Work -
Kansas University
Lawrence, KSBS. Community Services and Public Affairs -
University of Oregon
Eugene, ORSkills
- Staff Development
- Operations Management
- Crisis Management
- Hiring and Retention
- Verbal and Written Communication
- Policy Development
- Data Management
- Employee Development
- Strategies and Goals
- Budget Management
- Strategic Planning
- Creativity and Innovation
- Training and Development
- Non-profit Management
- Housing for homeless individuals
- Strategic Planning
- Creativity and Innovation
- Training and Development
- Non-profit Management
Area Of Expertise
- Housing Specialist - Homeless Population
- HIV/AIDS Housing and Employment Services
- Leadership Skills
- Adaptability
- Successful Facilitator Certificate
- Strong Written and Oral Skills
- Community Awareness
- LGBTQIA Awareness
- Social Media Awareness
- Great Customer Service Skills
- Knowledge of Community Serve Agencies
- Organized
- Computer Skills
- Microsoft Suite
- Self-Motivated
- Quality Listener
- Community Advocate
- Grant Administration
Timeline
Associate Director of Case Management
Mercy Housing Northwest
07.2024 - Current
Director Young Adult Housing
YouthCare
09.2021 - 03.2024
Associate Director of Transitional Housing
YouthCare
09.2020 - 09.2021
Public Health Specialist II
City Of Kansas City Mo.Health Department
03.2018 - 01.2021
Family Case Manager
Kansas City Care Clinic
10.2015 - 03.2018
Masters of Management -
University of Denver
Masters of Social Work -
Kansas University
BS. Community Services and Public Affairs -
University of Oregon