Deborah A. DeJesus
Ashley,USA
Summary
Proactive, versatile professional with a dedication to quickly adapting to new challenges such as Admission Coordinators. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Performance Coach
Randstad
Wilkes-Barre, PA
11.2024 - 01.2025
- Analyzed opponent strategies and performances to prepare competitive game plans
- Communicated rules and expectations to student athletes and performed necessary corrective actions
- Monitored, evaluated and recorded training activities or program effectiveness
- Identified potential challenges that may arise during the execution of projects
- Advised management on employee engagement initiatives that could be implemented across the organization
- Coached employees on effective communication skills and conflict resolution strategies
- Ability to multitask in an interdisciplinary setting to maintain the integrity of the company
911 Telecommunicator
Luzerne Government
Wilkes-Barre, PA
02.2024 - 06.2025
- Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time
- Advised personnel about accidents, weather conditions or other hazards
- Dispatched appropriate personnel to respond to emergency situations
- Documented all relevant details from each call in the computer-aided dispatch system
Certified Clinical Hemodialysis Technician
Fresenius Kidney Care
Binghamton, USA
09.2016 - 12.2022
- Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access
- Report any complaints or observations to the nurse supervisor
- Evaluate vascular access for patency
- Obtain necessary pre and post treatment vital signs and weight
- Perform vascular access cannulation and report any difficulties in cannulation
- Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities
- Enters all treatment data into the designated clinical application accurately and in a timely manner
- Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected where appropriate
- Prepare an initial patient chart for admission and compile paperwork for appropriate placement in the chart
- Call Service Center/Bedboard
Sales Associate
Sunoco
10.2015 - 04.2016
- Assessed customer needs to provide assistance and information on product features
- Processed credit card transactions quickly and securely
- Prepared merchandise for purchase or rental
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers
Prior Authorization Specialist
One Source Staffing
03.2014 - 06.2015
- Determine which party would be liable for payment on medical services by thoroughly reviewing patient insurance coverage
- Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills
- Assisted with developing policies and procedures related to prior authorizations
- Performed detailed medical reviews of prior authorization request, following established criteria and protocols
Education
Associate's Degree of Applied Science - Medical Assistant
Mccann School of Business
03.2017
High School Diploma - Business Administration
John Dewey High School
06.1991
Skills
- Web Design
- Microsoft Word
- Ability to Multitask
- Microsoft Powerpoint
- Great Phone Skills
- Safety Protocols
- EMR Systems
- Machine Operations
- Epic
- Microsoft Excel
Certification
Certified Clinical Hemodialysis Technician
Awards
- Dean's List
- Academic Excellence
- Academic Honors
References
Furnished Upon Request
Projects
2000, The Antihypertensive and Lipid-Lowering Treatment to Prevent Heart Attack Trial (ALLHAT), JAMA: Abstract 1999
Languages
- English
- Spanish
Timeline
Performance Coach
Randstad
11.2024 - 01.2025
911 Telecommunicator
Luzerne Government
02.2024 - 06.2025
Certified Clinical Hemodialysis Technician
Fresenius Kidney Care
09.2016 - 12.2022
Sales Associate
Sunoco
10.2015 - 04.2016
Prior Authorization Specialist
One Source Staffing
03.2014 - 06.2015
Associate's Degree of Applied Science - Medical Assistant
Mccann School of Business
High School Diploma - Business Administration
John Dewey High School
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