Deborah Alford
Lebanon,TN
Summary
Dedicated Accounts Payable Professional with 20+ year background in accounts payable. Proficient in accounts payable, accounts receivable, ADP payroll, administrative functions and possess excellent customer service skills. Committed to maintaining great relationships with vendors, creditors and coworkers.
Overview
23
23
years of professional experience
Work History
Accounts Payable Associate
Wilson County Auto
11.2023 - 05.2024
- Managed accounts payable e-mail box with 30 plus invoices per day.
- Reviewed each invoice and requisitions for payment approval.
- Prepared checks/ACH payments.
- Developed vendor rapport by efficiently addressing incoming correspondence and resolving a A/P inquires.
HR/BENEFITS/ADMINISTRATIVE COORDINATOR
Four Star Paving LLC
01.2014 - 11.2023
- Ensure smooth daily operations with completion of essential administrative tasks and responsibilities.
- Provide exceptional administrative support for executive-level staff, ensuring their needs are met promptly and accurately in order to facilitate smooth daily operations.
- Process onboarding documents: E-Verify, background reports, driving records and drug screens.
- Maintain employee files.
- Set up benefit plans in ADP Human Capital Management (HCM) system.
- Enter benefit enrollments in each benefit provider portal.
- Review and process ACA 1095 forms.
- Manage all banking functions and reconcile statements in Quickbooks.
- Post customer payments and remotely post bank deposits.
- File accident claims and coordinate resolutions with insurance carrier.
- File and manage work comp claims.
- Manage company 401K plan.
Payroll Manager
Four Star Paving LLC
01.2014 - 11.2023
- Process payroll for approximately 80 employees, via ADP Workforce Now and Time and Attendance.
- Enter all employee changes, deductions, and adjustments.
- Address employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinate new hire and termination processes to facilitate smooth operations.
- Perform calculations in overtime and vacation hours to provide accurate data to payroll.
- Ensured benefit deductions are recorded in each employee payroll record via ADP Human Capital Management (HCM) system.
- Process employee 401K contributions and company match.
Accounts Payable
Four Star Paving LLC
01.2014 - 11.2023
- Matched, reviewed, coded and entered vendor invoices.
- Posted thirty automatic bank withdrawals per month in Quickbooks.
- Coded and processed ten Comdata credit card expense account reports per month.
- Developed vendor rapport by efficiently addressing incoming correspondence and resolving A/P inquires.
- Reconciled 40 vendor statements per month-researched outstanding discrepancies.
Client Services Coordinator
KraftCPAs PLLCn, TN
08.2001 - 01.2014
- Office administrator for branch of one of the largest independent certified public accounting firms in Middle Tennessee.
- Managed all aspects of client service: initial client interaction, routing incoming calls, responding to customer calls and emails to answer questions and process client requests.
- Assisted large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated with internal team to resolve any issues that impeded client success, facilitating smooth operations and increased satisfaction levels.
- Provided timely updates on project status to clients, ensuring transparency throughout the entire process while building trust in our services.
- Developed strong relationships with clients by providing exceptional customer support and maintaining open lines of communication.
- Managed diverse portfolio of clients, ensuring timely completion of projects and high-quality service delivery.
- Administrative support for eight team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted with accounts receivable, including preparing and posting bank deposits and posting payments to client accounts.
- Installed specialized program for intricately tracking client records. Maintained and updated system as required.
- Participated in three to four Lebanon Chamber networking events per month. Volunteered with many local charitable organizations.
Accounts Payable Coordinator
KraftCPAs PLLC
08.2001 - 01.2014
- Developed accounts payable policies and procedures for private school with 450 students.
- Coordinated accounts payable functions: processed invoices with and without purchase orders, vendor correspondence, issued checks, balanced bank statements in Peachtree, and corresponded with appropriate client team members to resolve discrepancies.
- Assisted President and Business Manager of school.
- Served in this capacity for seven years without supervision.
Education
High School Diploma -
Fred J. Page High School
Franklin, TNSkills
- QuickBooks Accounting
- Excel
- Word
- Outlook
- Vendor Relationship Management
- Administrative abilities
- Bank Reconciliation
- Excellent computer skills
- Customer Relations
- Accounts Receivable
- Accounts Payable
- Payroll Processing
- Statement Reconciliation
Accomplishments
Nominated for and received the Outstanding Customer Service Award from KraftCPAs PLLC.
Awards
Nominated for and received Outstanding Customer Service Award from KraftCPAs.
Timeline
Accounts Payable Associate
Wilson County Auto
11.2023 - 05.2024
HR/BENEFITS/ADMINISTRATIVE COORDINATOR
Four Star Paving LLC
01.2014 - 11.2023
Payroll Manager
Four Star Paving LLC
01.2014 - 11.2023
Accounts Payable
Four Star Paving LLC
01.2014 - 11.2023
Client Services Coordinator
KraftCPAs PLLCn, TN
08.2001 - 01.2014
Accounts Payable Coordinator
KraftCPAs PLLC
08.2001 - 01.2014
High School Diploma -
Fred J. Page High School
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