Deborah Anderson
Columbia,South Carolina
Summary
An interesting position with a growing company, that I can bring my many years of experience. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Diligent General Manager with strong background in overseeing daily operations and ensuring optimal efficiency. Proven ability to streamline processes and enhance productivity through effective leadership. Demonstrated expertise in team management and strategic planning.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Assistant Manager
Regional Finance
Columbia SC
05.2026 - Current
- Supervised daily branch operations to maintain compliance, service quality, and workflow consistency.
- Trained staff on loan processing, customer service standards, and account maintenance procedures.
- Reviewed applications for accuracy, completeness, and adherence to lending guidelines.
- Resolved escalated customer concerns with clear communication and sound financial judgment.
- Monitored collection activity to support delinquency control and account recovery efforts.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
General Manager
TitleMax Title Loans
Columbia, SC
02.2016 - 02.2026
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Led cross-functional teams to implement strategic initiatives and drive performance improvements.
- Collaborated with senior leadership to align operations strategy with corporate objectives.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- On-Site
Manager
Payless Shoe Source
08.2010 - 02.2016
- Responsible for the day to day operations of the store, which includes hiring and training staff, daily bank deposits, the weekly schedules, assigning daily tasks, and ensuring all promotions are put into place correctly and followed, and ensure all lost prevention procedures are being followed.
- Managed vendor relationships to ensure timely product delivery and favorable pricing agreements.
- Developed promotional strategies to increase foot traffic and drive sales growth in-store.
- Managed and motivated employees to be productive and engaged in work.
Care Giver
Teresa Belton
Columbia, SC
06.2008 - 07.2010
- Responsible for the day to day care of two children through a private hire, which includes, taking to all appointments, making sure they get to school on time, dressing them, preparing all meals, and helping with homework.
- Developed individualized care plans in collaboration with healthcare professionals to promote well-being.
- Built strong relationships with clients to deliver emotional support and companionship.
Manager
Carolina Convenience Inc
Columbia, SC
05.2005 - 06.2008
- Responsible for the day to day operations of the store, which includes making daily bank deposits, meeting budget requirements, hiring staff, meeting audit requirements, controlling inventory, performing cash audits, completing employee evaluations, and schedule for work shifts.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Manager/ Distric Mgr
The Pantry Inc
11.2002 - 05.2005
- Responsible for the day to day operations of the store which includes, making daily bank deposits, meeting budget requirements, hiring staff, meeting audit requirements, preforming cash audits, employee evaluations, schedule work shifts, and meeting pride ride requirements.
- Managed and motivated employees to be productive and engaged in work.
- I also trained the new hired
- Managers and Asst
- Managers for this company.
- Up
Nutrition Services Assistant
Baptist Medical Center
Columbia, SC
11.1993 - 02.2003
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- On-Site
Education
Certified in Management - Management
Professional Training Institute
Columbia04.2002
Skills
- Greet Guests
- Financial Management
- Accounting
- Problem resolution
- Business Intelligence
- Managing Employee Relations
- Leadership and team building
Certification
CM - Certified Manager Certification
Accomplishments
I grew the accounts while at TitleMax at the first office, I grew the office from a $200,000 office to a $800,000 office. I was then offered another office that needed fixing. I grew that office account from $750,000 to over a million dollar location.
General Manager Trainer Certified
I was also the DDO backup, anytime the DDO was not available I oversaw the district which consisted of 13 offices. I trained General Managers and Store Managers for the entire region.
Timeline
Assistant Manager
Regional Finance
05.2026 - Current
General Manager
TitleMax Title Loans
02.2016 - 02.2026
Manager
Payless Shoe Source
08.2010 - 02.2016
Care Giver
Teresa Belton
06.2008 - 07.2010
Manager
Carolina Convenience Inc
05.2005 - 06.2008
Manager/ Distric Mgr
The Pantry Inc
11.2002 - 05.2005
Nutrition Services Assistant
Baptist Medical Center
11.1993 - 02.2003
Certified in Management - Management
Professional Training Institute