Deborah Austin
Social Worker
Shirley,NY
Summary
Competent Psychiatric Social Worker with demonstrated success in helping co-occurring individuals. Proficient in common medical procedures, dischrge planning and techniques for promoting patient and staff safety. Discerning, well-organized and respectful of patient needs.
Overview
1
1
Certification
4
4
years of post-secondary education
23
23
years of professional experience
Work History
Psychiatric Social Work
John T. Mather Hospital/ Northwell Health
Port Jefferson , New York
03.2021 - Current
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Collected urine samples to test for substance use.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Developed individual treatment goals based on history and diagnosis.
- Facilitated group and individual therapy in outpatient setting.
- Provided counseling and support to clients with drug and alcohol abuse issues and co-occurring disorders.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Worked closely with treatment team to maintain optimum levels of communication to effectively and efficiently complete projects.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Coordinated program referrals for community-based resources.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Certified Substance Abuse Counselor
John T. Mather Hospital
Port Jefferson, NY
12.2011 - Current
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Relapse Prevention.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Developed individual treatment goals based on history and diagnosis.
- Collected urine samples to test for substance use.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Facilitated group and individual therapy in outpatient setting.
- Used Microsoft Word and other software tools to create documents and other communications.
- Collaborated with treatment team in weekly staff supervison.
Pharmacy Technician
Stony Brook Pharmacy
Stony Brook, NY
09.1998 - 12.2011
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume professional pharmacy environment.
- Restocked automated medication dispensing equipment.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Education
Bachelor of Science - Community And Human Services
Empire State College
Riverhead, NY 09.2016 - 05.2018
Master of Science - Social Work
SUNY Stony Brook
Stony Brook, NY 09.2018 - 12.2020
Skills
Interpersonal Communication
Certification
Licensed CASAC since 2010 to present
Timeline
Psychiatric Social Work
John T. Mather Hospital/ Northwell Health
03.2021 - Current
Master of Science - Social Work
SUNY Stony Brook
09.2018 - 12.2020
Bachelor of Science - Community And Human Services
Empire State College
09.2016 - 05.2018
Certified Substance Abuse Counselor
John T. Mather Hospital
12.2011 - Current
Pharmacy Technician
Stony Brook Pharmacy
09.1998 - 12.2011
Licensed CASAC since 2010 to present
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