Deborah Bettencourt

• Managed day-to-day business operations, including:

Bookkeeping

Payroll

Income Tax Preparation

• Develop and maintain strong relationships with clients, resulting in repeat business and referrals.

• Corporate, Non-Profit and Personal Income Tax Preparation
• QuickBooks bookkeeping training and implementation for over 300 clients
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
• Managed crisis situations effectively while minimizing disruption to daily operations.
• Cultivated strong relationships with external partners through constant networking to foster collaboration and maximize resources.
• Supported project management team for optimal performance.
• Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.