Deborah Bosket
Fort Lauderdale
Summary
Proven track record in enhancing customer satisfaction and streamlining payment transactions at Gap Factory. Demonstrates exceptional multitasking and organizational skills alongside a commitment to reliability. Excelled in data entry accuracy at Broward County Mass Transit, showcasing a blend of hard and soft skills to achieve company goals.
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
25
25
years of professional experience
Work History
Customer Service Cashier
Gap Factory
11.2012 - 06.2023
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Customer Service Cashier
BrandsMart USA
12.2002 - 12.2002
- Counted money in drawers at beginning and end of each shift.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
Data Entry Clerk
Broward County Mass Transit
12.2000 - 02.2001
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
Customer Service Cashier
Target
09.1998 - 09.2000
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Old Dillard School
Fort Lauderdale, FL06-1997
High School Diploma -
Ft. Lauderdale High School
Fort Lauderdale, FL06-1987
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Product recommendations
- Multitasking and organization
- Phone etiquette
Timeline
Customer Service Cashier
Gap Factory
11.2012 - 06.2023
Customer Service Cashier
BrandsMart USA
12.2002 - 12.2002
Data Entry Clerk
Broward County Mass Transit
12.2000 - 02.2001
Customer Service Cashier
Target
09.1998 - 09.2000
High School Diploma -
Old Dillard School
High School Diploma -
Ft. Lauderdale High School
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