Deborah Brown
Austell,GA
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
E911 Dispatcher
Austell Police Department
09.2008 - 07.2023
- Managed 8 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Managed FBI & local warrant files for GBI/FBI audits.
- Certified Training Officer
- Assisted in all operations within the Police Department while keeping good relationships with all vendors of the equipment.
Education
Georgia Real Estate Exam - Residential Real Estate
Metro Brokers Real Estate
Hiram, GA05.2007
GED -
Sprayberry High School
Marietta, GA1980
Skills
- EMS Dispatch
- Computer-Aided Dispatching
- Police and Fire Procedures
- Active Listening
- Database Queries
- Basic Life Support Understanding
- Decision-Making
- Problem-Solving
- Critical Thinking
- Information Gathering and Relay
Certification
- EMD - Emergency Medical Dispatch
- CTO - Communications Training Officer
- Certified Terminal Agency Coordinator, Austell Police Department - 2011-2023
- Local Agency Security Officer of the data, Austell Police Department - 2011-2023
Timeline
E911 Dispatcher
Austell Police Department
09.2008 - 07.2023
Georgia Real Estate Exam - Residential Real Estate
Metro Brokers Real Estate
GED -
Sprayberry High School
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