Deborah Brunick
Portsmouth,VA
Summary
Seasoned professional with a proven track record at Paramount Industrial Cos., Inc., excelling in operations management and customer relations. Spearheaded initiatives that significantly enhanced team productivity and client satisfaction. Skilled in financial management and relationship building, adept at driving business growth and navigating complex challenges with strategic solutions.
Overview
26
26
years of professional experience
Work History
Owner
BrunickGirl LLC Dba Southern Hospitality
09.2000 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Expanded business into new markets.
- Enhanced company's market position by identifying and pursuing new business opportunities.
Office Manager
Paramount Industrial Cos., Inc.
08.2003 - 11.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Handled all logistics for government contracts.
- Managed senior-level personnel working in marketing and sales capacities.
Key Account Sales Representative
Paramount Industrial Co., Inc.
04.1999 - 10.2002
- Developed strong relationships with clients through excellent customer service and personalized support.
- Provided exceptional after-sales support to clients, addressing concerns promptly and maintaining long-lasting relationships.
- Cultivated lasting relationships with major stakeholders across multiple channels.
- Implemented efficient sales tracking systems for accurate forecasting and inventory management purposes.
- Attended industry events and conferences as a company representative, expanding professional network and generating leads for potential partnerships.
- Built and maintained strong client relationships to drive business growth.
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Team oversight
- Financial management
- Administrative oversight
- Bidding processes
- Crisis management
- Design coordination
- Attention to detail
Timeline
Office Manager
Paramount Industrial Cos., Inc.
08.2003 - 11.2014
Owner
BrunickGirl LLC Dba Southern Hospitality
09.2000 - Current
Key Account Sales Representative
Paramount Industrial Co., Inc.
04.1999 - 10.2002
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