Deborah Calvert
Bonne Terre,MO
Overview
10
10
years of professional experience
Work History
Loan Officer Assistant/Lead Teller
Southeast Missouri Community Credit Union
10.2023 - Current
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Aided in negotiation of loan terms, working closely with loan officers to secure favorable conditions for clients.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
- Streamlined teller operations for increased accuracy and speed, minimizing wait times for customers.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
Production Worker
Red Wing Shoe Factory
01.2022 - 10.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Optimized material usage to minimize waste, contributing to cost reduction efforts.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
Teller
Southeast Missouri Credit Union
09.2020 - 12.2021
- Provided account services to customers by receiving deposits and loan payments, cashing checks and issuing savings withdrawals
- Complete special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, and providing special statements, copies, and referrals
- Reconcile cash drawer by proving cash transactions, counting and packaging currency and coins
- Maintain supply of cash and currency and turn in excess cash and mutilated currency
- Comply and stay up-to-date with applicable laws and regulations
- Maintains customer confidence and protects bank operations by keeping information confidential.
Vocational Specialist
Saint Francis County Board for Developmentally Disabled
10.2014 - 04.2020
- Made employee weekly and monthly schedules
- Maintained spreadsheet of billing hours
- Transported clients to and from their jobs
- Helped clients with finding jobs, filling out job applications and dressing for interviews
- Kept clients focused on their job responsibilities
- Redirected poor behavior using positive reinforcement method
- Helped assist clients in their job when needed
- Taught social and people skills needed for their jobs
- Assisted in developing new skills and improving existing skills making them feel important, intelligent and more independent
- I learned it takes time, patience and persistence when working with the clients.
Education
High school diploma in GED -
Harris-Stowe State College
St. Louis, MO09.1998
Skills
- Autism Experience
- Developmental Disabilities Experience
- Medication Administration
- Office Experience
- Multitasking Abilities
- Leadership Experience
- Guest Services
- File Management
- Loan Processing
- Assembly procedures
- Machinery Operation
- Equipment Troubleshooting
Timeline
Loan Officer Assistant/Lead Teller
Southeast Missouri Community Credit Union
10.2023 - Current
Production Worker
Red Wing Shoe Factory
01.2022 - 10.2023
Teller
Southeast Missouri Credit Union
09.2020 - 12.2021
Vocational Specialist
Saint Francis County Board for Developmentally Disabled
10.2014 - 04.2020
High school diploma in GED -
Harris-Stowe State College
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