Deborah Carlisle
Oakley,CA
Summary
Dynamic Sales Specialist with a proven track record in upselling and cross-selling. Skilled in relationship building and effective communication, driving customer satisfaction and loyalty.
Overview
26
26
years of professional experience
Work History
Sales Specialist
Sleep Number Corporation
Brentwood, CA
10.2012 - Current
- Developed tailored sleep solutions to meet diverse customer needs.
- Executed product demonstrations effectively to enhance customer engagement and drive sales.
- Collaborated with cross-functional teams to streamline sales processes and improve customer satisfaction.
- Trained new team members on product features, sales techniques, and customer service best practices.
- Established lasting relationships with clients, fostering loyalty and repeat business through exceptional service.
- Monitored inventory levels to ensure availability of key products, optimizing sales potential and efficiency.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
Personal Stylist
Nordstom, Inc.
Walnut, CA
06.2010 - 09.2012
- Curated personalized styling experiences to enhance customer satisfaction and loyalty.
- Collaborated with clients to develop tailored wardrobes that reflect individual styles and preferences.
- Provided expert advice on seasonal fashion trends to optimize clients' clothing selections.
- Trained junior stylists on best practices in client engagement and product knowledge.
- Developed strategic partnerships with vendors to expand product range and enhance shopping experience.
- Implemented innovative styling techniques that increased client retention and referral rates.
- Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
- Increased client retention rates by offering ongoing support and follow-up consultations to ensure continued wardrobe success.
- Established trusted partnerships with local boutiques and designers to provide clients access to unique pieces not found elsewhere.
Art Consultant
Dolphin Galleries
Waikoloa, HI
06.2000 - 04.2004
- Advised clients on art investment strategies, maximizing asset value and portfolio diversity.
- Developed and maintained strong relationships with artists and collectors, fostering collaboration opportunities.
- Mentored junior consultants, enhancing team capabilities through knowledge sharing and best practices.
- Increased exposure for emerging artists by connecting them with collectors and organizing solo or group exhibitions.
- Fostered long-term relationships with clients by offering ongoing support in managing their existing collections.
- Increased client referrals through exceptional customer service and extensive knowledge of the art market.
Education
Associate of Science - Secretarial
Heald Business College
Walnut Creek, CASkills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
Timeline
Sales Specialist
Sleep Number Corporation
10.2012 - Current
Personal Stylist
Nordstom, Inc.
06.2010 - 09.2012
Art Consultant
Dolphin Galleries
06.2000 - 04.2004
Associate of Science - Secretarial
Heald Business College