Deborah Carson
Walbridge
Summary
Dynamic Office Manager at Thrive Ministries Inc. with proven expertise in customer service and organizational skills. Successfully streamlined operations, enhancing efficiency and maintaining budget compliance. Recognized for fostering a positive work environment and managing sensitive information with discretion. Certified in BLS and First Aid, committed to workplace safety.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Office Manager
Thrive Ministries Inc. D.B.A Thrive Childcare
01.1990 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of facility documents and client records.
- Maintained accurate financial records in Quickbooks by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Streamlined document handling and processing, reducing turnaround time for client and vendor inquiries and requests.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
No Degree - Early Childhood Education And Care
Owens Community College
Rossford, OH01-2006
Skills
- Customer service
- Organizational skills
- Office administration
- Budgeting
- Data entry
- Billing
- Administrative support
- Bookkeeping with QuickBooks
- Clerical support
- Account reconciliation
- Mail handling
- Supply management
Certification
BLS, First Aide, Child Abuse, Communicable Diseases
Timeline
Office Manager
Thrive Ministries Inc. D.B.A Thrive Childcare
01.1990 - Current
No Degree - Early Childhood Education And Care
Owens Community College
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