Deborah Daigle
White River Family Practice
Lebanon,New Hampshire
2027
years of professional experience
Dynamic Patient Access Representative with a proven track record at Dartmouth Health, excelling in insurance verification and patient registration. Known for delivering exceptional customer service and fostering strong relationships, I effectively streamline operations and enhance patient experiences through strong problem-solving and organizational skills.
Work History
Patient Access Representative
- Facilitated patient registration processes, ensuring accuracy and efficiency in data entry
- Managed insurance verification procedures to enhance patient experience and streamline operations
- Assisted patients with scheduling appointments, optimizing workflow for clinical staff
- Handled inquiries regarding billing and insurance information, providing clear guidance to patients
Administrative Assistant
5 Years 7 Months- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Grill Chef
12 Years 8 Months- Elevated guest experience with visually appealing plating techniques that showcased the skillful preparation of each grilled item served.
- Maintained a clean and sanitary work environment, adhering to food safety regulations and guidelines.
- Trained new team members on grill station procedures, ensuring consistency in dish preparation and presentation.
- Adhered to strict portion control guidelines, contributing to cost savings without compromising on taste or quality.
Education
Associate of Science
High School Diploma
Skills
Customer service
Insurance verification
HIPAA compliance
Patient registration
Patient check-in
Multitasking and organization
Appointment scheduling
Registration and admissions
Phone and email etiquette
Medical terminology
Healthcare systems navigation
Strong empathy
Problem-solving
Team collaboration
Money handling
Quality assurance
Relationship building
Conflict resolution
Payment processing
Registration management
Call screening
Timeline
Administrative Assistant
White River Family Practice
03.2021 - CurrentRead More
Grill Chef
VA Hospital
06.2006 - 02.2019Read More
Patient Access Representative
Dartmouth Health
Read More
New England Culinary Institute
Associate of Science
Read More
North Country High School
High School Diploma
Read More