Deborah Dalton
Wilbraham
Summary
Dedicated Nurse Care Manager with proven expertise in care coordination, clinical judgment, and quality improvement. Successfully implemented evidence-based practices, enhancing patient outcomes and satisfaction.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Nurse Care Manager
Baycare Health Partners
02.2013 - Current
- Coordinated comprehensive care plans for diverse patient populations, ensuring alignment with healthcare goals.
- Monitored patient progress through regular assessments and adjusted care strategies accordingly.
- Collaborated with interdisciplinary teams to facilitate seamless communication and enhance patient outcomes.
- Implemented evidence-based practices to improve quality of care and patient satisfaction ratings.
Telephonic Nurse Case Manager
CNA
12.2000 - 06.2025
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline communication processes.
Telephonic Nurse Case Manager
Sedgwick CMS
12.2009 - 02.2013
- Conducted comprehensive assessments to determine care needs and develop individualized care plans.
- Coordinated with healthcare providers to facilitate timely interventions and resource allocation.
- Educated patients on treatment options, medication management, and health maintenance strategies.
- Monitored patient progress and adjusted care plans based on ongoing evaluations and feedback.
Telephonic Nurse Case Manager
CorVel Corporation
08.2005 - 07.2009
- Case management of the medical treatment and return to work process for injured workers of the cities and towns within MIIA.
- Collaborated with all parties in the assessment, planning, implementation and coordination of services required to achieve optimal medical and return to work outcomes.
Director, Worker's Compensation
Catholic Health East/Sisters of Providence Health System
01.1992 - 12.2000
- Management of 10 state program with 45,000 employees
- Oversee implementation and coordination of medical, legal and claims processes of the CHE/SPHS programs, including on-site surveys.
- Presentation to physicians, attorneys and claims staff.
Education
Diploma - Nursing
Mount Auburn Hospital School of Nursing
Cambridge, MA04-1976
Skills
- Clinical judgment
- Health promotion
- Care coordination
- Quality improvement
- Discharge planning
- Disease prevention
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Problem-solving abilities
- Compassionate and caring
Certification
- Certified Case Manager, 2004 to present
- CPR Certification
Timeline
Nurse Care Manager
Baycare Health Partners
02.2013 - Current
Telephonic Nurse Case Manager
Sedgwick CMS
12.2009 - 02.2013
Telephonic Nurse Case Manager
CorVel Corporation
08.2005 - 07.2009
Telephonic Nurse Case Manager
CNA
12.2000 - 06.2025
Director, Worker's Compensation
Catholic Health East/Sisters of Providence Health System
01.1992 - 12.2000
Diploma - Nursing
Mount Auburn Hospital School of Nursing