Detail-oriented professional experienced in administrative settings. Articulate and patient with strong collaboration skills. Known for balancing efficiency and accuracy.
Overview
34
34
years of professional experience
Work History
Bakery Worker
Hy-Vee Food Stores
10.2021 - 05.2025
Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Listened to guests to understand needs and help each person select optimal products and services.
Stayed on top of changes to provide customers with optimal service.
Communicated effectively with co-workers.
Assisted customers with product selection and provided recommendations.
Stocking Clerk
Wal-Mart Store
03.2020 - 06.2021
Collaborated with team members to streamline processes and workflows.
Conducted inventory and restocked items throughout day.
Provided excellent customer service by answering questions and assisting shoppers.
Retired
Retired
04.2018 - 02.2020
Postal Clerk
United States Post Service
11.1991 - 03.2018
Maintained accurate records of deliveries and pickups for accountability.
Trained new staff on procedures and customer service protocols.
Ensured compliance with postal regulations while processing sensitive materials efficiently.
Provided assistance to customers.
Assisted other clerks with difficult tasks.
Performed daily maintenance of equipment.
Ensured all USPS regulations were followed while handling confidential materials.
Set goals and operating procedures that maximized employee effectiveness.
Education
Associate of Science - Business Administration
Modesto Junior College
Modesto, CA
05-2012
Associate of Science - Accounting
Modesto Junior College
Modesto, CA
05-2012
Skills
Customer service
Compliance adherence
Bookkeeping
Data processing
Data entry
Friendly, positive attitude
Problem-solving skills
Computer skills
Multitasking Abilities
Verbal/written communication
Team collaboration
Documentation
Attention to detail
Custom
Maintained 3.89 GPA obtaining dual AS degrees will working full-time and maintaining a single-parent household.