Deborah Dragoo
Lancaster,OH
Summary
Resourceful Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
22
22
years of professional experience
Work History
Account Manager
Kitchens Inspired, aka Big Sandy Superstore
06.2018 - Current
- Sold appliances to commercial builders, custom home builders, remodelers, and end users
- Achieved sales of over $2 million in first year, bringing in new clients from cold calls and personal visits.
- Performed excellent customer service by providing spec sheets, requesting service calls, delivery dates, and installation appointments.
National Product Training Specialist/Showroom Sales Consultant
B/S/H Home Appliances
01.2012 - 05.2018
- Provided training on Bosch, Thermador, and Gaggenau appliances to retail and builder salespeople in Irvine CA showroom and in special meetings throughout the country
- Assisted builders, designers, and consumers with the selection of the appliances that best suited their needs
- Developed training programs and appropriate curriculum.
Outside Salesperson
Ferguson Enterprises
08.2009 - 01.2012
- Expanded sales in apartment and tenant improvement business as well as high end appliance sales as Outside Salesperson for 4 counties
- Concentrated on marketing and customer awareness of products and services provided
- Grew customer base through memberships in numerous apartment associations, presentations, trade shows and events.
Outside Builder Salesperson
Standards of Excellence
01.2002 - 07.2009
- Successfully sold numerous large builder projects including Marriott Newport Coast Timeshares, and Disneyland Grand California Hotel
- Assisted in design of custom kitchens using luxury appliance and plumbing products
- Achieved top sales awards monthly for sales in excess of $800,000 and awarded top salesperson of the year 2008.
Education
High School Diploma -
Warren High School
Downey, CABusiness Administration
Cerritos College
Norwalk, CAGeneral Education
Rio Hondo College
Whittier, CASkills
- Product Training
- Prioritizing workflows
- Customer training
- Outbound telephone marketing
- Customer Service
- Converting leads
- CRM Software
- Client Relationship Management
- Sales expertise
- Collections expertise
Personal Attributes
Stellar customer service, communication, and problem solving skills. As a quick learner I have used a multitude of software and POS systems, and am always ready to learn something new. I pride myself on being dependable, responsible, honest, trustworthy and on time.
References
Professional References Available Upon Request
Timeline
Account Manager
Kitchens Inspired, aka Big Sandy Superstore
06.2018 - Current
National Product Training Specialist/Showroom Sales Consultant
B/S/H Home Appliances
01.2012 - 05.2018
Outside Salesperson
Ferguson Enterprises
08.2009 - 01.2012
Outside Builder Salesperson
Standards of Excellence
01.2002 - 07.2009
High School Diploma -
Warren High School
Business Administration
Cerritos College
General Education
Rio Hondo College
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