Deborah Estrada
San Antonio,TX
Summary
Dedicated and resourceful college student with excellent work ethic. Strong organizational abilities, and able to take leadership positions. Successful at managing multiple academic and services events. Well rounded team player dedicated to helping each member of the team to succeed and to reach the end goal. Committed to continuing my academics at the collegiate level.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Children's Hospital of San Antonio
San Antonio, Texas
05.2022 - 08.2022
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Called patients to confirm scheduled appointments and obtain additional details.
- Protected patients by observing strict HIPAA guidelines.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
Kitchen Steward
Methodist Healthcare Ministries
San Antonio, Texas
06.2023 - 08.2023
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Studied methods of coworkers, successfully learning kitchen and food service skills.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Adhered to sanitary regulations to prevent contamination with food products.
Medical Receptionist
Little Spurs Urgent Care
San Antonio, TX
08.2023 - Current
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Greeted and checked in patients, updating patient information in computer system.
- Performed data entry tasks related to billing and collections procedures.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Entered insurance, demographics and health history into patient database.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Education
High School Diploma -
CastMED High School
San Antonio, TX06.2023
Associate of Applied Science - Nursing
San Antonio College
San Antonio, TX06.2025
Skills
- Team Leadership
- Critical Thinking
- Patient Care
- Proficient in Microsoft
- Adaptability
- Time Management
- Problem Solving
- Communication
- Self Management
Certification
- Certified Phlebotomist Technician -2023
- CPR Certified-2024
References
Available upon request
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Receptionist
Little Spurs Urgent Care
08.2023 - Current
Kitchen Steward
Methodist Healthcare Ministries
06.2023 - 08.2023
Medical Receptionist
Children's Hospital of San Antonio
05.2022 - 08.2022
High School Diploma -
CastMED High School
Associate of Applied Science - Nursing
San Antonio College