Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Personal Information
Ethnicity
Certification
Timeline
Generic

Nayeli Mendez

Longview

Summary

Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Longview Care Clinic
04.2025 - Current
  • Managed patient scheduling and appointment confirmations to optimize clinic workflow.
  • Facilitated communication between patients and medical staff to enhance service delivery.
  • Processed insurance claims accurately, ensuring timely reimbursements for services rendered.
  • Maintained patient records in compliance with HIPAA regulations and confidentiality protocols.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Daycare Teacher

Small Steps Learning Academy
04.2024 - 04.2025
  • Nurture child development through engaging activities, fostering a safe learning environment.
  • Collaborate with parents to ensure holistic growth and well-being.
  • Guide young minds with patience, implementing age-appropriate curricula.
  • Maintain open communication with families, addressing concerns promptly.
  • Meticulously plan daily schedules, balancing educational and recreational activities.
  • Monitor individual progress, adapting teaching methods to meet diverse needs.

Key Holder

Plato's Closet
08.2021 - 08.2024
  • Managed inventory, trained staff, and optimized store operations as Key Holder.
  • Implemented efficient processes, boosting sales and enhancing customer satisfaction.
  • Fostered teamwork and mentored junior staff, creating a positive work environment.
  • Led by example in customer service, driving repeat business and loyalty.
  • Pioneered new merchandising strategies, increasing foot traffic and sales.
  • Developed creative solutions for inventory management, reducing waste and maximizing profits.

Associate/Coordinator

TJ Maxx
08.2023 - 01.2024
  • Coordinated merchandise flow, ensuring optimal product placement and inventory management.
  • Implemented efficient restocking strategies, enhancing customer experience.
  • Streamlined checkout processes, reducing wait times and improving customer satisfaction.
  • Consistently met sales targets through effective upselling techniques.
  • Fostered team cohesion, participating in cross-departmental initiatives.
  • Contributed to a positive work environment, enhancing overall store performance.

Education

Associate of Applied Science - Radiology Technician

Kilgore College
Kilgore, TX
05-2027

Undergraduate -

Tyler Junior College
Tyler, TX
12.2022

High School -

Pine Tree High School
Longview, TX
05.2021

Skills

  • Team Leadership
  • Inventory Control
  • Customer Engagement
  • Staff Training
  • Appointment scheduling
  • Patient registration
  • Team collaboration
  • Effective communication
  • Microsoft office
  • Time management
  • Problem solving
  • Professionalism
  • Medical terminology

Accomplishments

    I started working as a medical receptionist April 30th,2025 and got promoted to CMA just shortly after. I was able to do some shadowing from the nurses and CMA's here in clinic.

References

  • Shyan Hensley, 318-469-6336, Plato's Closet
  • Cristian Contreras, 903-808-8660, Friend
  • Angel Cubine, SCUBINE@PTISD.ORG, 903-738-5777, Pine Tree High School

Hobbies and Interests

  • Researching new things
  • Photography as a side job
  • Spending time with family
  • Going to the gym

Personal Information

Date of Birth: 10/11/02

Ethnicity

Hispanic

Certification

  • CMAA - Certified Medical Administrative Assistant 2021 to present

Timeline

Medical Receptionist

Longview Care Clinic
04.2025 - Current

Daycare Teacher

Small Steps Learning Academy
04.2024 - 04.2025

Associate/Coordinator

TJ Maxx
08.2023 - 01.2024

Key Holder

Plato's Closet
08.2021 - 08.2024

Undergraduate -

Tyler Junior College

High School -

Pine Tree High School

Associate of Applied Science - Radiology Technician

Kilgore College

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