Deborah Farnsworth
Charlotte,NC
Summary
Accomplished operations leader with a strong emphasis on attention to detail and time management. Expertise in managing high-performing teams and streamlining processes to boost profitability and deliver exceptional customer experiences.
Overview
11
11
years of professional experience
Work History
Operations/Sales Director
We're Talkin Trash, Hauling & Recycling Services
Charlotte, NC
01.2015 - 03.2026
- Managed day-to-day operations, logistics and schedules.
- Acted as liaison between sales, operations and crews.
- Optimized resource allocation for increased productivity in field operations.
- Conducted training sessions for staff on best practices in sales techniques and marketing strategies.
- Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
- Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
- Secured major client contracts by delivering persuasive presentations that highlighted the value of our product & services.
- Implemented efficient CRM systems to track leads, manage customer interactions, and streamline the sales process.
- Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
- Managed a high-performing sales team, providing regular coaching and training to enhance their skills and performance.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Skills
- Operations
- Account management
- New business development
- B2B/ Sales /C2C Sales
- CRM software
- Attention to detail
- Resolution-oriented
- Time Management
- Training and development
- Exceptional multi-tasker
- Attention to detail
- Time Management
- Remote Working
Timeline
Operations/Sales Director
We're Talkin Trash, Hauling & Recycling Services
01.2015 - 03.2026