Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Greene

Suffolk,VA

Summary

Dynamic customer service professional with a proven track record at Verizon, excelling in active listening and critical thinking. Adept at resolving inquiries and enhancing customer satisfaction, I leverage data entry skills to streamline processes. Recognized for training new representatives, fostering a collaborative environment that drives service excellence.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Verizon
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume call traffic while maintaining service quality standards.
  • Collaborated with team members to enhance customer satisfaction scores.
  • Trained new representatives on company policies and customer service best practices.

Warehouse Associate

Target
05.2018 - Current
  • Operated warehouse equipment to efficiently move and organize inventory.
  • Assisted in receiving, sorting, and storing incoming shipments.
  • Maintained cleanliness and orderliness of work area to promote safety.
  • Collaborated with team members to ensure timely completion of tasks.

Warehouse Worker

Target
08.2004 - 01.2013
  • Operated forklifts and pallet jacks to efficiently move inventory within warehouse environment.
  • Conducted regular inventory audits to ensure accuracy and prevent stock discrepancies.
  • Coordinated with team members to optimize workflow and improve overall productivity.
  • Implemented safety protocols, reducing workplace accidents through training and awareness initiatives.

Warehouse Worker

Priority Temporary Service
03.2003 - 06.2004

Drive sit-down forklift, shipping and receiving merchandise.

Warehouse Worker

Kelly Services
03.2002 - 08.2003

Shipping and receiving merchandise, and driving sit-down forklift.

Education

High School Diploma -

Mannheim High School
Mannheim, Germany

Associate In Hardware And Software Support - Computer Hardware And Software

Paul D Camp Community College
Suffolk, VA

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Warehouse Associate

Target
05.2018 - Current

Warehouse Worker

Target
08.2004 - 01.2013

Warehouse Worker

Priority Temporary Service
03.2003 - 06.2004

Warehouse Worker

Kelly Services
03.2002 - 08.2003

Customer Service Representative

Verizon

High School Diploma -

Mannheim High School

Associate In Hardware And Software Support - Computer Hardware And Software

Paul D Camp Community College
Deborah Greene