Deborah Guerrero
Summary
- Results-driven professional with a strong background in customer service and organizational skills. Proven ability to manage operations effectively while ensuring a positive client experience.
- Effective communicator who fosters inclusive,respectful and accountable teams.
Overview
4
4
years of professional experience
Work History
Debs Divine Beauty
Owner/ Lash Artist
08.2025 - Current
- Schedule client appointments and manage a professional booking calendar.
- Greeted clients, delivering a warm and professional experience to enhance client satisfaction.
- Processed client payments while ensuring accuracy in financial records to support smooth transactions.
- Managed confidential client records and appointment history.
- Managed business correspondence via phone, email, and social media to maintain effective communication with clients.
- Maintained a clean, organized and professional workspace.
- Exceeded customer satisfaction by finding creative solutions to problems.
Distribution Center Lead
Burlington Coat Factory Distribution Center
Redlands
05.2022 - Current
- Led daily operations for a high volume area, overseeing 50-90 associates per shift to consistently meet or exceed UPH and accuracy targets.
- Planned daily production goals based on volume forecasts and staffing levels to align resources effectively.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Led team through staffing shortages, maintaining operational continuity and associate morale.
- Enforced safety, attendance, and performance policies while fostering a respectful, inclusive team culture.
- Conducted performance evaluations, coaching, and corrective actions supporting associate development and accountability.
- Served as point of contact for associates, leads, and management, facilitating prompt resolution of operational issues.
Education
Some College (No Degree) - Psychology
South University Savannah
GASkills
- Conflict Resolution
- Administrative Support
- Strategic Planning
- Cross-Functional Collaboration
- Data Analysis
- Employee Development
- Time Management
- Operational Safety
- Client relations
- Professional Written and verbal communication
- Transaction Management
- Customer Communication
- Flexible and adaptable
- Multitasking
Accomplishments
- Employee of the month 08/2022
- Employee of the month 12/2023
- Employee of the month 09/2024
- Employee of the month 05/2026
Timeline
Debs Divine Beauty
Owner/ Lash Artist
08.2025 - Current
Distribution Center Lead
Burlington Coat Factory Distribution Center
05.2022 - Current
Some College (No Degree) - Psychology
South University Savannah