Deborah James
Richmond,OH
Summary
Detail-oriented Invoice Specialist with expertise in invoice processing, billing reconciliation, and customer relationship management. Proven ability to resolve discrepancies and train staff, ensuring accuracy and compliance in financial operations.
Overview
15
15
years of professional experience
Work History
Invoice Specialist
Paychex Inc
Highland Hills , OH
09.2016 - 06.2026
- Processed invoices using Paychex software, ensuring accuracy and compliance with company standards.
- Reviewed customer accounts and resolved billing discrepancies quickly.
- Collaborated with cross-functional teams to streamline invoicing processes and achieve departmental goals.
- Trained new staff on invoicing procedures and system use, enhancing team capability and knowledge.
- Kept invoice and payment records organized and securely stored.
Insurance loss Associate
Safeguard Properties
9445 Rockside , Valley View
04.2011 - 03.2016
- Cultivated relationships with clients and vendors, ensuring timely scheduling of insurance loss inspections.
- Established strong customer relationships through attentive service.
- Provided customer service support for inquiries, complaints, and rescheduling.
- Facilitated client meetings to communicate project updates and gather feedback. to provide project updates.
Education
Business Education
Whiting Business College
Cleveland, OH09-1972
High School Diploma -
John Adams High
Cleveland06-1971
Skills
- Invoice processing
- Billing reconciliation
- Paychex software
- Record management
- Cross-functional collaboration
- Customer relationship management
Timeline
Invoice Specialist
Paychex Inc
09.2016 - 06.2026
Insurance loss Associate
Safeguard Properties
04.2011 - 03.2016
Business Education
Whiting Business College
High School Diploma -
John Adams High