Deborah Johnsen
Dallas,TX
Summary
I am a well-rounded professional with extensive experience, deeply dedicated to contributing to the overall success of every company I have been privileged to work with throughout my career. Known for my unwavering work ethic, I approach every task with utmost care and devotion.
Overview
50
50
years of professional experience
Work History
Sales Support Coordinator
DesignPac International
Dallas, TX
04.2022 - 06.2024
- Handled packaging requests from customers, identified suitable vendors, obtained samples and spec sheets, and managed the quoting process, including pricing, lead times, and payment terms
- Entered orders into Netsuite, generated POs, monitored production progress, and coordinated freight logistics, both domestic and international, ensuring on-time delivery and customer satisfaction
- Trained and supported sales personnel, providing comprehensive technology training on Netsuite to enhance efficiency and productivity
- Spearheaded special projects to expand the business to include a large-scale warehouse inventory audit and assisting the CEO with a start-up staffing agency
Office Manager
Dr. Heidi Bruty
Dallas, TX
01.2018 - 04.2020
- Managed all administrative tasks, patient billing, appointment scheduling and patient prescription refills
- Tasked with all preliminary patient interviews to determine patient qualifications
Director
Neora International
Addison, TX
05.2013 - 04.2022
- Established a marketing team domestically via effective leadership skills for a multi-million dollar skincare company
- Built a robust customer base by prioritizing excellent customer service and comprehensive product education
- Fostered customer loyalty and satisfaction, contributing to the company's growth and reputation
Marketing Consultant
Ambit Energy
Dallas, TX
09.2012 - 12.2013
- Successfully acquired thirty customers and built a high-performing team of five consultants
Senior Team Leader
Homemade Gourmet
Canton, TX
08.2007 - 07.2011
- Achieved significantly above average monthly sales; top ten in sales in the country in July 2008; developed a fundraising program to broaden customer base in North Central Texas
Marketing and Sales Manager
IBM
Chicago, IL
08.1974 - 04.1990
- Managed a team of sales representatives covering mid-range to large Fortune 500 customers, encouraging strategic coverage and penetration in key markets
- Provided financial marketing expertise to the field sales force in the Chicago region, enhancing their ability to meet and exceed sales targets
- Oversaw sales, account development, installation of new hardware and software applications, ensuring high levels of customer satisfaction for large established and potential businesses
- Achieved significant recognition, including eight Hundred Percent Clubs, two Golden Circle Awards (top 2%) and the Gold Medalist award in 1984 as one of the top twelve out of 3,500 U.S. representatives
Education
B.S. Business Administration -
University of Illinois
Champaign, IL06.1974
Skills
- Training and Mentorship
- Time Management
- Task Prioritization
- Sales and Account Management
- Customer Relationship Management
- Vendor and Logistics Coordination
- Marketing Strategy and Execution
- Technology Proficient (Netsuite)
- Detailed Oriented
Volunteer Activity
03/2013 — Present
A “Big” in Big Brothers Big Sisters
Mentoring an underprivileged young adult since he was in 2nd grade, meeting several times a month to go on various outings either sponsored by BBBS or independently
09/2014 — 05/2015
President, Jesuit Women's Auxiliary, Jesuit College Preparatory School – Dallas, TX
Presided over a board of 15 committees, conducted monthly board meetings, authored monthly newsletters and spoke at four major events comprised of membership, students and parents
05/2007 — 05/2010
Organization Chair, Jesuit Mentor Mom Organization, Jesuit College Preparatory School – Dallas, TX
Presided over a team of 35 women who mentored all moms of incoming freshman students for three consecutive school years
09/1999 — 05/2004
Cub Scout Leader, Pack 425, Alcuin Montessori School - Dallas, TX
Developed a program of activities over each school year for our den of boys that ranged from five to ten members which included camp outs, field trips, community outreach projects and completing badge requirements.
Timeline
Sales Support Coordinator
DesignPac International
04.2022 - 06.2024
Office Manager
Dr. Heidi Bruty
01.2018 - 04.2020
Director
Neora International
05.2013 - 04.2022
Marketing Consultant
Ambit Energy
09.2012 - 12.2013
Senior Team Leader
Homemade Gourmet
08.2007 - 07.2011
Marketing and Sales Manager
IBM
08.1974 - 04.1990
B.S. Business Administration -
University of Illinois