Deborah Kessler
Valparaiso,Indiana
Summary
20+ years experienced Residential Property Management professional who is detail oriented, organized, and exceptional at anticipating client needs and providing outstanding customer service. Seeking to contribute my skills to a company that can utilize my years of experience, positive attitude, and excellent communication abilities. My goal is to obtain a challenging and dynamic property management opportunity that will drive me to fully employ and expand my skillset.
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
26
26
years of professional experience
Work History
Property Manager
Santefort Management Company
Portage, IN
04.2013 - Current
- Manage all administrative tasks, including work orders, service requests, rent processing, property maintenance, and vendor compliance requirements
- Provide excellent customer service to all current and prospective residents, field any resident complaints, inquire about potential resident's needs, etc.
- Provide up to 30 tours per week in 168-unit complex
- Solicit vendor bids and manage vendor relations
- Process Tax Credits, Section 8 vouchers, and housing applications
- Generate weekly reports regarding vacancies and rental/turnover rates
Assistant Property Manager
Gene B. Glick Management Corporation
Indianapolis, IN
10.1999 - 11.2012
- Managed busy phone bank for large 350-unit complex, performed general clerical tasks, and carried out administrative responsibilities as needed
- Responded to all inquiries and requests in a timely manner
- Processed HUD paperwork and performed credit/criminal background checks
Education
Diploma - Secretarial Science
International Business College
Fort Wayne, INSkills
- Problem Resolution
- Teamwork
- Strong Interpersonal Skills
- Adaptability
- Meticulous Attention to Detail
- Yardi
- Time Management
- Data Entry
- Conflict Management
- Excellent Written and Oral Communication
- Outstanding Organization Skills
- Microsoft Office
Timeline
Property Manager
Santefort Management Company
04.2013 - Current
Assistant Property Manager
Gene B. Glick Management Corporation
10.1999 - 11.2012
Diploma - Secretarial Science
International Business College
Additional Courses, Training, & Workshops
- Annual Specialized Training for new Section 8 rules/regulations
- Fair Housing Certified
- Certified Pool Operator
- Risk Management and Emergency Awareness
- Yardi Training
- Marketing and Sales Training Courses