Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.
Overview
16
16
years of professional experience
Work History
Assistant Property Manager
Towne Properties
Cincinnati, OH
04.2024 - 11.2025
Developed and enforced operational guidelines to maintain properties at optimal condition and appearance.
Managed payment and expense tracking, compiling detailed financial reports to maintain fiscal accuracy.
Orchestrated training sessions for new hires on company policies, procedures, software applications, and industry best practices.
Managed lease administration processes to ensure compliance with regulations and company policies.
Facilitated tenant move-ins and move-outs, ensuring smooth transition and maintaining property occupancy targets.
Streamlined rent collection processes, minimizing late payments through effective communication and follow-up strategies.
Coordinated eviction activities with attorney, guaranteeing adherence to established protocols and thorough documentation.
Organized community events.
Optimized website and online listings with engaging content, increasing visibility and attracting potential tenants.
Ensured compliance with all local, state, and federal housing laws and regulations.
Realtor
RE/MAX Victory + Affiliates
Liberty Township, OH
01.2020 - 04.2024
Streamlined workload organization, prioritized tasks, and delegated responsibilities to optimize high sales volumes.
Cultivated relationships with various parties to streamline the selling and buying process for agents and clients.
Coordinated discussions to clarify timeline, budget, and property specifications for project alignment.
Cultivated and sustained a robust client base through strategic referrals and targeted marketing initiatives.
Executed strong negotiation tactics to advocate for optimal outcomes for all clients.
Cultivated excellent reputation for quick property sales and purchases across different locations.
Executed meticulous attention to detail in managing all contracts for buying and selling.
Relocation Director
ERA Real Solutions Realty and Ownerland Realty
West Chester, Ohio
05.2010 - 01.2019
Oversaw and coordinated all aspects of organizational relocation accounts to ensure seamless transitions.
Guided real estate agents in workflow processes to guarantee compliance with relocation regulations.
Managed communication channels for buyers, sellers, agents, and corporate counselors to support effective sales processes.
Achieved streamlined operations through comprehensive contract reviews and the development of effective operational guidelines.
Developed high standards in relocation services by selecting, coaching, and holding real estate agent teams accountable.
Responsible for analyzing performance data reports on a weekly basis against key metrics performance goals.
Exceeded established local, regional, and national benchmarks, achieving gold level recognition.
Analyzed and clarified human resources policies, standards, and regulations.