Jess Kelly
Property Management Professional
Gresham,OR
Summary
Experienced and adaptable property manager with over two years managing a senior mobile home park and additional commercial property experience. Skilled in resident relations, vendor oversight, policy enforcement, and financial tracking, with a hands-on approach to maintaining compliant, safe, and well-run communities. Proficient in ManageAmerica, as well as Yardi, and experienced in on-site operations.
Overview
13
13
years of professional experience
Work History
Assistant Property Manager
IPG Living
Oregon City, Oregon
04.2026 - Current
- Managed daily operations of a 206 unit manufactured housing community
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Followed up on delinquent tenants and coordinated collection procedures.
Assistant Property Manager
TMT Development
Portland, Oregon
06.2023 - Current
- Support 10+ commercial properties across Portland and Vancouver, including Class-A office buildings and retail centers
- Conduct property inspections and coordinate vendor responses for maintenance and capital projects
- Handle portfolio-wide delinquencies, including outreach, payment plans, and legal coordination
- Utilize Yardi software for work orders, lease tracking, and tenant account management
- Assist with emergency response coordination and enforce site compliance
- Organize tenant events to build engagement and improve satisfaction
Community Manager
Atlas Property Management
01.2023 - 05.2023
- Managed daily operations, leasing, inspections, and maintenance at a residential property
- Streamlined move-in/out logistics and resolved tenant issues to improve satisfaction
- Ensured compliance with local, state, and federal regulations
Assistant Property Manager
Riverstone Communities
07.2021 - 01.2023
- Managed daily operations of a 330+ unit 55+ manufactured housing community
- Used ManageAmerica for rent tracking, maintenance coordination, and rule enforcement
- Issued violations, maintained compliance, and ensured timely rent collection
- Planned resident events and managed social media to increase community engagement
- Recognized as Assistant Manager of the Year (2022)
Earlier Experience
Various Employers
01.2013 - 01.2021
- Held D and G Licenses and worked in roles ranging from Armed Officer to Overnight Lieutenant
- Secured high-end communities, research facilities, and residential properties
- Coordinated emergency response, conflict resolution, and vendor/law enforcement communication
- Supervised access points during community events and maintained on-site safety
Education
High School - Science
Leadership Academy West
Lake Worth, FL01.2010
Skills
- Property Operations
- Violation Enforcement
- Strong communication skills
- Manage America Software
- Vendor Coordination
Assistant Manager of the Year
In June 2022, Jess Kelly was awarded Assistant Manager of the Year issued by Riverstone Communities: The recipient of this award stands out from the rest. They embrace our core values, jump in and get stuff done and have made notable differences in their community
Timeline
Assistant Property Manager
IPG Living
04.2026 - Current
Assistant Property Manager
TMT Development
06.2023 - Current
Community Manager
Atlas Property Management
01.2023 - 05.2023
Assistant Property Manager
Riverstone Communities
07.2021 - 01.2023
Earlier Experience
Various Employers
01.2013 - 01.2021
High School - Science
Leadership Academy West