Deborah Manea
Vancouver,WA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Chiptole Mexican Grill
08.2018 - Current
- Recruit and select exceptional crew members and managers by conducting interviews, assisting with their onboarding process, and creating a comprehensive training program to ensure their success in their new positions.
- Effectively train and guide the team using various business training systems and available resources, offering timely and honest feedback, and complying with food safety policies and protocols.
- Create appropriate schedules for the team based on accurate sales projections, and then oversee, monitor, and manage their work according to the schedule.
- Attain the annual sales and cash goals by controlling expenses, addressing deviations, and prioritizing customer satisfaction.
- Set a strong example by emphasizing the company's expectations and promoting adherence to food safety policies and procedures.
- Enhance team performance by fostering positive relationships, conducting individual meetings, and providing motivation and support.
Education
Psychology
Clark College
Vancouver, WASkills
- Project Planning
- Resource Optimization
- Safety Assurance
- Market Growth
- Organized and attentive to detail
- Team leadership
- Interpersonal skills
- Strong work ethic
- Thrive under high pressure
- High energy, upbeat
Certification
- EMT - Emergency Medical Technician
Languages
Romanian
Native or Bilingual
Timeline
General Manager
Chiptole Mexican Grill
08.2018 - Current
Psychology
Clark College
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