Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Parkins

Summary

Administrative Assistant offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking a position where I can put my event planning skills into action. Offering excellent communication and good judgment. Organized work and events with experience completing projects by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions. Service-focused work bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency.

Overview

27
27
years of professional experience

Work History

Program Technician 1

Oregon State University
Corvallis, OR
04.2014 - Current
  • Provided front desk/office management of work and leadership to student staff.
  • Triaged calls, emails, in-person visitors, and paperwork in order of priority.
  • Served as building and office manager ordering supplies, handling office moves, working with facilities and surplus.
  • Coordinate and plan events, workshops, and other campus activities; includes reserving catering and venues, sending invitations and reminders, budgeting, and working with on and off campus vendors.
  • Plan on and off campus itineraries that may include meetings with OSU leadership and other entities around campus for international visitors based on their objective's.
  • Work with campus partners to arrange agreements/MOU's between international universities and OSU. This requires an eye for detail and continual follow-up.
  • Record, store and renew agreements and international activity as needed.
  • Act as a liaison between campus stakeholders and Contract Services to guide the agreement process.
  • Volunteer to help other campus groups with events.
  • Advertise events using electronic and printed modes of advertising.
  • Provide administrative support for the Associate Vice Provost for Faculty Development (AVPFD), including booking travel, arranging the AVPFD calendar, handling meeting arrangements, and maintain confidential information.
  • Participate in the development and implementations of policies, procedures, and practices of the office.

Corporate Travel Consultant

Azumano Travel
Corvallis, OR
01.1995 - 04.2014
  • Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments.
  • Specialized in booking international flights and hotels for OSU's many employees traveling to conferences and meetings.
  • Applied fare rules equitably to effectively meet needs of diverse business clients.
  • Organized details of transportation, schedules for conferences and other meetings for corporate trips.
  • Booked transportation and coordinated schedules for conferences and meetings.
  • Utilized understanding of exchange or reissue ticketing entries to avoid debit memos arising from incorrect ticketing or incorrect application of rules and procedures.
  • Developed loyal client base due to excellent listening and research skills and keen understanding of travel budgets.
  • Dealt with payment processing services for bookings and refunds for customers.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
  • Discussed security issues and protocols with individuals traveling to highly insecure countries or areas.

Education

No Degree - Business

Portland Community College
Portland, Or

Certificate - Tourism And Travel Management

Emmett Travel School
Portland, OR
12.1991

Skills

  • Customer Satisfaction
  • Clerical Support
  • Complex Problem-Solving
  • Administrative Support
  • Office Supplies and Inventory
  • Program Facilitation
  • Administrative Recordkeeping
  • Special Event Planning
  • Problem Anticipation and Resolution
  • Meeting Planning
  • Event Execution
  • Accommodation Organization
  • Agenda Setting and Control
  • Catering Oversight
  • Event Billing
  • Vendor Coordination
  • Event Preparation
  • Event Logistics Management
  • Audiovisual Equipment
  • Events Requirements Gathering
  • Contract Administration
  • Travel and Event Coordination
  • Event Planning and Management
  • Team Leadership and Motivation
  • Independent Thinking
  • Sponsorship Promotion and Organization

Timeline

Program Technician 1

Oregon State University
04.2014 - Current

Corporate Travel Consultant

Azumano Travel
01.1995 - 04.2014

No Degree - Business

Portland Community College

Certificate - Tourism And Travel Management

Emmett Travel School
Deborah Parkins