Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Quote
Timeline
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Deborah Randolph

Deborah Randolph

DELPHI,IN

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

47
47
years of professional experience

Work History

Pharmacy Technician

CVS PHARMACY
12.1999 - 12.2019
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Entered and processed patients' prescriptions into internal system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Accounts Payable Associate

Lafayette Venetian Blind
03.1986 - 12.1999
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Assisted project managers and operations staff with accounting expertise.
  • Processed check disbursements and reconciled related ledger.
  • Interceded between employees during arguments and diffused tense situations.
  • Trained and supported new hires to educate on process flow and interdepartmental procedures.

Teller

Regions Bank
06.1973 - 08.1986
  • Monitored and verified suspicious activity on customer accounts.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Educated customers on online banking and mobile banking applications.

Education

Associate Of Applied Business - Business

Indiana College of Business
Indianapolis, IN
05.1980

Diploma - Business

Delphi Community High School
Delphi, IN
05.1973

Skills

  • Problem-Solving Skills
  • Quality Assurance and Control
  • Preparing Bubble Packs
  • Stocking Shelves
  • Updating Medication Histories
  • Patient Education
  • Drug Storage Procedures
  • Patient Confidentiality
  • Proper Labeling Procedures
  • Manual and Automated Medication Dispensing
  • Pharmacy Records Management
  • Medicare and Medicaid Processes
  • FDA Drug Safety Guidelines
  • Team Collaboration
  • Assisting Pharmacists
  • Labeling Prescriptions
  • Ordering and Stocking Medications
  • New Hire Onboarding
  • Secure Storage of Medications
  • Preparing Bulk Medications
  • Records Preparation
  • Cash Register Operation
  • Complex Problem-Solving
  • Active Listening
  • Payment Processing
  • FDA and HIPAA Compliance
  • Answering Customer Questions
  • Receiving Incoming Supplies
  • Judgment and Decision-Making
  • Typing Medication Labels
  • Drug Formulation
  • Time Management
  • Medication Therapy Management
  • Resolving Customer Issues
  • Verifying Orders
  • Dispensing Medications
  • Organization and Prioritization
  • Fill Orders
  • Serve Customers
  • HIPAA
  • Speaking
  • Coordination
  • Mathematics
  • Instructing
  • Writing

Affiliations

  • Member of National CASA-Court Appointed Special Advocate for Children
  • Member of Carroll-White Council of Child Abuse Prevention
  • Advocate of National Suicide Awareness and Prevention

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

All progress takes place outside the comfort zone.
Michael John Bobak

Timeline

Pharmacy Technician

CVS PHARMACY
12.1999 - 12.2019

Accounts Payable Associate

Lafayette Venetian Blind
03.1986 - 12.1999

Teller

Regions Bank
06.1973 - 08.1986

Associate Of Applied Business - Business

Indiana College of Business

Diploma - Business

Delphi Community High School

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Deborah Randolph