Deborah Ray
Fresno
Summary
Dynamic and engaging professional with a proven track record in customer service and sales, notably at Cornerstone Store Coffee. Excelled in social engagement and problem-solving, enhancing customer satisfaction and loyalty. Demonstrated exceptional time management and attention to detail, contributing to efficient operations and a positive work environment.
Overview
6
6
years of professional experience
Work History
Barista
Cornerstone Store Coffee
03.2024 - Current
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Cashier
Hobby Lobby
10.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Retail Sales Associate
Dollar General Market
03.2019 - 05.2022
- Greeted customers and provided outstanding customer service.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
Education
High School Diploma -
Clovis High School
Clovis, CA05-1976
Skills
- Social Engagement Skills
- Customer Interaction
- Time management
- Work ethic and integrity
- Attention to detail
- Problem-solving
- Professional appearance
Timeline
Cashier
Hobby Lobby
10.2024 - 01.2025
Barista
Cornerstone Store Coffee
03.2024 - Current
Retail Sales Associate
Dollar General Market
03.2019 - 05.2022
High School Diploma -
Clovis High School
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