Deborah Read
Gainesville,GA
Summary
Detail-oriented office assistant with a proven track record in scheduling, payment processing, and maintaining confidentiality. Has great camaraderie with fellow staff and patients alike. Committed to delivering exceptional customer service while ensuring seamless office operations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Office Assistant
Dr. Philip Koch, DMD, PC
08.2023 - Current
- Managed patient scheduling and confirmed appointments to enhance office efficiency.
- Supported billing processes by verifying insurance information and processing payments accurately.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited documents to keep company materials free of grammar errors.
- Handled patient inquiries and provided exceptional customer service to improve satisfaction.
Spansih Teacher
Lanier Christian Academy
08.2020 - 05.2023
- Developed engaging lesson plans that enhanced student participation in Spanish language learning.
- Implemented effective classroom management strategies to create a positive learning environment.
- Integrated technology tools to support interactive and immersive language instruction.
- Assessed student progress through regular evaluations, adapting teaching methods accordingly.
Spanish Teacher and Dept. Chair
Jackson County School System
08.2008 - 05.2021
- Developed engaging lesson plans that fostered student interest in Spanish language and culture.
- Implemented diverse instructional strategies to accommodate varying learning styles among students.
- Facilitated immersive language experiences through cultural activities and real-life applications.
- Collaborated with colleagues to enhance curriculum alignment and instructional coherence across grade levels.
- Mentored new teachers on effective classroom management techniques and resource utilization.
- Assessed student progress using formative assessments, providing feedback to support academic growth.
- Organized extracurricular activities that promoted language practice outside the classroom setting.
- Led professional development workshops focusing on innovative teaching methodologies and technology integration in language education.
Spanish Teacher
Gwinnett County Schools
08.1999 - 05.2007
- Developed engaging lesson plans that promote language acquisition and cultural understanding.
- Implemented innovative teaching strategies to enhance student participation and language retention.
- Coordinated extracurricular activities, fostering a deeper appreciation for Spanish language and culture.
- Mentored novice teachers, providing guidance on curriculum development and classroom management techniques.
Education
Bachelor of Science - Secondary Education/Spanish
Slipperty Rock University
Slippery Rock, PAMaster of Science - Educational Leadership And Management
Walden University
Minneapolis, MNEducational Specialist - Curriculum And Instruction
Lincoln Memorial University
Harrogate, TNSkills
- Customer service
- Verbal communication
- Prioritizing work
- File maintenance
- Strong problem solver
- Scheduling appointments
- Multi-line phone proficiency
- Payment processing
- Spanish fluency- intermediate mid
Certification
- X-Ray Training - 2024
- CPR- 2026
Timeline
Office Assistant
Dr. Philip Koch, DMD, PC
08.2023 - Current
Spansih Teacher
Lanier Christian Academy
08.2020 - 05.2023
Spanish Teacher and Dept. Chair
Jackson County School System
08.2008 - 05.2021
Spanish Teacher
Gwinnett County Schools
08.1999 - 05.2007
Bachelor of Science - Secondary Education/Spanish
Slipperty Rock University
Master of Science - Educational Leadership And Management
Walden University
Educational Specialist - Curriculum And Instruction
Lincoln Memorial University