Deborah Rivas
Summary
I’m a hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual under pressure and when multitasking. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
Urban Outfitters, Inc.
ORLANDO, FL
08.2025 - Current
- Assisted customers with product selection and provided personalized recommendations.
- Assisted customers with product selection, sizing and styling.
- Assisted customers in locating products, addressing inquiries, and providing tailored product advice.
- Greeted customers and provided exceptional customer service.
- Collaborated with team members to streamline customer service processes.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Managed returns, exchanges, and refunds to ensure compliance with company policies.
- Described merchandise and explained use, operation and care.
Education
Associate of Arts - Film Production
Valencia College
Orlando, FL 01.2025 - 06.2026
Skills
- Order processing
- Payment processing
- Cash handling
- Cash register operation
- Sales trends
- Customer engagement
- Customer interaction
- Customer service
- Communication skills
- Team collaboration
- Sales motivation
- Listening skills
- Store opening and closing
Timeline
Sales Associate
Urban Outfitters, Inc.
08.2025 - Current
Associate of Arts - Film Production
Valencia College
01.2025 - 06.2026