Deborah Sage
Southfield,MI
Summary
Driven saleswoman with experience in both Inside and Outside Sales. Background in building Customer Success, New Corporate Sales, and Account Management. Teaching Competencies including Proofreading and Editing, Marketing. Customer Retention, Account Management, Contract Negotiation, Highest degree of ethics and confidentiality.
Overview
26
26
years of professional experience
Work History
Substitute Teacher
Edustaff of Oakland County
Royal Oak, MI
10.2023 - Current
- Executed daily and weekly lesson plans to facilitate effective learning
- Led teams in achieving specific educational objectives
- Oversaw daily activities of classroom staff to ensure smooth operations
Sales Manager
Discover Alaska
Alexandria, South Dakota
01.2018 - 08.2023
- Highest producer-team of 5
- Built relationships to secure business, achieving average sales of $10,000.
- Planned and executed promotional events, increasing brand visibility and customer engagement.
- Achieved highest sales among the team of five by implementing effective sales strategies.
- Delivered presentations at community organizations and trade shows, promoting Alaska/Vancouver tour program.
- Ensured that activities and events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy in adherence to travel schedules of company and client.
Account Manager
Con-Serv Industries
Sterling, VA
02.2016 - 12.2017
- Managed customer relations and negotiated contracts with municipalities and local governmental agencies
- Submitted proposals to governmental and corporate accounts to secure new business opportunities
- Developed and maintained client accounts
- Addressed and resolved customer complaints effectively
Outside Sales-Yearly Contracts Emerging Markets
Clean Net USA
Columbia, MD
10.2013 - 10.2014
- Developed new business accounts through outside sales efforts.
- Exceeded monthly sales quotas for emerging markets in Virginia and DC, securing multiyear contracts
- Deployed manpower for interior cleaning services in commercial accounts, enhancing service delivery
- Executed sales of contractual services to various clients across sectors., Yearly Contracts to all size retail and commercial buildings. Worked with property managers, professional business owners, and retail developers
- Facilitated the sale of new multi-year contracts to clients.
- Lead producer on a team of six; Trained New Hires out in the field
- Identified and compiled prospect contact information from databases to generate new business opportunities
Media Consultant in Advertising for Maryland Office in Silver Spring MD
Hibu Silver
Spring, MD
11.2012 - 10.2013
- Business Development and Account Management-Outside Sales to a diverse array of businesses and non-profits
- Achieved 100% of sales objectives for yearly and monthly renewable services
- Achieved 100% of objective selling yearly renewable and monthly renewable services
- Renewed 99% of accounts in person yearly contracts
- Partnered with SEO and SEM managers to optimize online campaigns.
- Calculated cost per unit, cost per click, and return on investment for customers.
- Upgraded print customers to online platforms, enhancing sales potential through ROI presentations and business reviews focused on customer retention and expanded use cases
- Collaborated with design staff to create new ads and logos to produce new ads and logos for print ads
- Award Earned for Selling the highest number of New Customers for three quarters in a row
Inside Sales/College Recruiter
ITT-Technical Institute
10.2011 - 10.2012
- Conducted phone prospecting, in-depth on-site interviews, and assessments, while setting up and participating in on-site conferences to engage potential clients.
- Conducted phone prospecting, in-depth in-person interviewing on site, assessments, and on-site conference setup and participation.
- Trained new hires through interviews on effective techniques and processes to enhance onboarding experience.
Teacher
Community Academy Charter School
01.2009 - 01.2010
Teacher
Baltimore City Schools
01.2007 - 01.2008
Student Teaching
Troy Michigan and Roseville Community Schools
01.2005 - 01.2006
Teacher
Detroit Public Schools
01.2004 - 01.2005
Senior Client Relationship Advisor- Lexus Link Advisor/Onstar Inside at Call Center
Electronic Data Services Corporation
05.2000 - 05.2003
- Promoted vehicle mapping and GPS satellite software SaaS by collaborating with car dealers and assisting movie industry professionals using the vehicles.
- Received job promotion within three months of joining Onstar within first 3 months from Onstar to Lexus Department, a more upscale service to held end users out of state and out of the country
- Communicated urgently via multitasking to provide emergency services, to recover stolen vehicles, and to provide directions and Concierge Services over the phone for Onstar Equipped Cars
- Gained public recognition for tracking vehicle movement with police was glorified in a local paper by a local police department work involved tracking movement while communicating with police department until car recovered
Education
Masters Degree - Global Textile Marketing
Philadelphia University
Philadelphia, PABachelors Degree - International Relations
Hobart and William Smith College
Geneva, NYSkills
- Customer advocacy
- Customer experience optimization
- Best practice development
- Product knowledge
- Advocated for customers
- Microsoft Office Suite, including Excel and Spreadsheet Editing, Word Processing, PowerPoint, Outlook, Shoretel, Sales Force, CRM-real estate also, Google and Outlook Calendars, Presentations with A/V Equipment, Calendars, Appointment setting, POS Systems, Travel booking systems, satellite technologies, Photoshop, Online meeting software, cruise reservation systems, blogging, and savvy at quick internet research Proficiency in: CoStar, LinkedIn, Manta, Multiple CRM, Etsy, Instagram, Facebook, and other marketing platforms, Excellent driving record, High Attendance, Travel Counselor and Travel Sales
- Classroom technology integration
- Curriculum Development
- Behavioral Management
- Instructional Strategies
- Student Engagement
- Assessment Techniques
Languages
Language training from private coursework in French and Hebrew languages
Accomplishments
- Earned 100% of Sales Quota Objective for 7 years in a row as well as 100% Retention Rate 2012-2019
- Expert closer, Inside Sales, Outside Sales, National Sales, Local Sales, Retention and Account Management, Digital Sales and Direct Mail Solicitation
- Highest revenue producer in Digital Marketing and Travel Industry on a team of six Achieved Rookie of the Quarter Award at ITT-Technical Institute and Free Trip at Hibu for Achieving Highest Digital and Web Sales numbers
- Earned award for most calls handled at Onstar/Lexus Link and at ITT Technical Institute
- Reached 100% of Objective for Number of New Accounts and Number of Revenue Accounts
- Earned 2 Masters Degrees, Global Marketing and Education (Double major-Sci and LA)
Promotional Work: Part Time Public Relations-2009-2011 Events
Language training from private coursework in French and Hebrew languages
Timeline
Substitute Teacher
Edustaff of Oakland County
10.2023 - Current
Sales Manager
Discover Alaska
01.2018 - 08.2023
Account Manager
Con-Serv Industries
02.2016 - 12.2017
Outside Sales-Yearly Contracts Emerging Markets
Clean Net USA
10.2013 - 10.2014
Media Consultant in Advertising for Maryland Office in Silver Spring MD
Hibu Silver
11.2012 - 10.2013
Inside Sales/College Recruiter
ITT-Technical Institute
10.2011 - 10.2012
Teacher
Community Academy Charter School
01.2009 - 01.2010
Teacher
Baltimore City Schools
01.2007 - 01.2008
Student Teaching
Troy Michigan and Roseville Community Schools
01.2005 - 01.2006
Teacher
Detroit Public Schools
01.2004 - 01.2005
Senior Client Relationship Advisor- Lexus Link Advisor/Onstar Inside at Call Center
Electronic Data Services Corporation
05.2000 - 05.2003
Masters Degree - Global Textile Marketing
Philadelphia University
Bachelors Degree - International Relations
Hobart and William Smith College