Deborah J Flores
San Antonio,TX
Summary
Detail-oriented Medical Assistant skilled in patient scheduling, HIPAA compliance, and clinical documentation. Committed to enhancing patient care and streamlining workflows to improve office efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dr Nora L Walker
San Antonio, TX
07.2025 - Current
- Assisted in patient intake processes, ensuring accurate collection of medical history and personal information.
- Supported medical staff during examinations by preparing instruments and maintaining a sterile environment.
- Coordinated patient appointments, optimizing scheduling to enhance office efficiency and reduce wait times.
- Educated patients on medication usage and post-treatment care, fostering better understanding of health plans.
Medical Assistant
South Texas Renal Care Group
San Antonio, TX
06.2024 - 05.2025
- Managed electronic medical records, ensuring data accuracy and confidentiality compliance throughout patient interactions.
- Maintained inventory of medical supplies, tracking usage patterns to support timely reordering processes.
- Collaborated with healthcare team members to streamline workflow and improve overall patient care delivery.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Wellmed Medical Group
San Antonio, TX
03.2023 - 03.2024
- Conducted routine lab tests, adhering to protocols for specimen collection and processing for diagnostics.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant/Assistant Manager
Mac Med Spa
La Vernia, TX
08.2021 - 01.2023
- Managed appointment scheduling and follow-ups to optimize clinic workflow efficiency.
- Educated patients on treatment plans and post-procedure care for improved health outcomes.
- Coordinated with medical staff to maintain inventory of supplies and equipment for clinic operations.
Certified Clinical Hemodialysis Technician
U.S. Renal Care
Pleasanton, TX
05.2012 - 01.2021
- Administered dialysis treatments to patients, ensuring adherence to safety protocols and clinical guidelines.
- Monitored patient vital signs throughout procedures, promptly addressing any complications or concerns.
- Collaborated with healthcare team to develop individualized care plans based on patient needs and health status.
- Trained and mentored new technicians in dialysis procedures and equipment operation for improved team performance.
- Educated patients on dialysis processes, fostering understanding and adherence to treatment regimens.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Performed routine quality control and safety checks on all equipment.
Certified Clinical Hemodialysis Technician
Fresenius Medical Center
Jourdanton, TX
10.2000 - 11.2011
- Implemented process improvements that enhanced patient care efficiency and reduced treatment times.
- Conducted equipment maintenance checks, ensuring operational readiness and compliance with regulatory standards.
- Analyzed patient feedback to identify areas for service enhancement, contributing to overall quality of care initiatives.
- Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.
Education
Certified Clinical Medical Assistant -
The Healthcare Institute
San Antonio, TXGED -
John Jay High School
San Antonio, TXSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Procedure assistance
- Immunization administration
- Professionalism and ethics
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Dr Nora L Walker
07.2025 - Current
Medical Assistant
South Texas Renal Care Group
06.2024 - 05.2025
Medical Assistant
Wellmed Medical Group
03.2023 - 03.2024
Medical Assistant/Assistant Manager
Mac Med Spa
08.2021 - 01.2023
Certified Clinical Hemodialysis Technician
U.S. Renal Care
05.2012 - 01.2021
Certified Clinical Hemodialysis Technician
Fresenius Medical Center
10.2000 - 11.2011
Certified Clinical Medical Assistant -
The Healthcare Institute
GED -
John Jay High School