Summary
Overview
Work History
Education
Skills
Timeline
Generic
Deborah Shorter

Deborah Shorter

Grafton,USA

Summary

Many years in the public/private sector. Highly personable, with extraordinary attention to detail and talent for gaining trust and improving customer engagement. Known for strong team collaboration and achieving results. Proficient in sales techniques and adaptable to changing market needs.

Overview

16
16
years of professional experience

Work History

Sales

Tawkify
02.2021 - 2025

Fully Remote Position - Conduct private interviews with potential clients for high end matchmaking service.

Maintained and enhanced customer satisfaction through effective communication and problem resolution.

Managed customer inquiries across multiple channels, ensuring timely responses and support.

Developed strong product knowledge to assist customers with informed purchasing decisions.

Sales

Softub Inc.
09.2010 - 02.2022

Worked in a high paced, competitive field of sales. Excessive travel throughout the New England area’s. Developing and establishing new locations for sales. Processing all orders and continuous reporting.

Streamlined the sales process, resulting in higher efficiency and shorter sales cycles.

Boosted sales revenue by consistently meeting and exceeding sales targets.

Family Service Specialist

State of New Hampshire
06.2006 - 11.2009
  • Interviewing clients in Merrimack County accessing all benefits for Snap Program, NHEP, Disability and Elderly for all their financial government funding issues in a timely and satisfactory manner.

Education

English

University of New Hampshire
NH

Skills

    Proficient in Salesforce,Office 360, Slack,Zoom, Dialpad

    Strong interviewing abilities

    Proficient in data collection

    Policy compliance expertise

    Effective sales strategies

Timeline

Sales

Tawkify
02.2021 - 2025

Sales

Softub Inc.
09.2010 - 02.2022

Family Service Specialist

State of New Hampshire
06.2006 - 11.2009

English

University of New Hampshire
Deborah Shorter