Deborah Smith
Valparaiso,IN
Summary
Dependable Supervisor with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Motivational
Supervisor with 6 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor
Costco
Merrillville, IN
10/12/01 - 09.2017
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Established and enforced clear goals to keep employees working collaboratively.
- Directed and supervised team of 15 employees in daily operations.
- Evaluated employee performance through periodic reviews and documented results accordingly.
Supervisor
Lake County Assessor
Crown Point, IN
05.1992 - 02.2008
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Established and enforced clear goals to keep employees working collaboratively.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
Certificate For Medical Coding And Billing - Medical Coding And Billing
Purdue University Global
05-2024
Skills
- Schedule Development
- Inventory Control
- Data Analytics
- Training and Mentoring
- Inventory Oversight
- Staff Discipline
Affiliations
- Caregiver for sister with Dementia.
- Always interested in Medical field.
Accomplishments
- I was employee of the month at Costco in 2006.
- On the Deans List at Commonwealth Business College
Certification
- Certificate for Medical Coding and Billing
Online Course Experience
● Nuance Quantim - Encounter software using ICD-10, CPT, and HCPCS code sets and reimbursement groupers.
● 3M Coding and Reimbursement System - A decision-based encoder software using ICD 10, CPT, HCPCS code sets, reimbursement groupers, and health information reference texts. ● Patient Records – Coding activities including diagnostic and procedural coding of over 100 actual redacted patient records.
● Medical Record Auditing Activities
● Computer Assisted Coding Simulation – Analyze, compare and contrast accuracy In addition to the software used in courses, include hands-on industry related skills learned in the program.
Timeline
Supervisor
Lake County Assessor
05.1992 - 02.2008
Supervisor
Costco
10/12/01 - 09.2017
Certificate For Medical Coding And Billing - Medical Coding And Billing
Purdue University Global