DEBORAH TAYLOR

In this position, I help clients select financial products or services, offer loans, and provide advice on a variety of personal finance matters. My goal is to convert a one-time customer into a lifelong client and help change their lives financially.

• Provides professional customer service to all clientele
• Responsibilities include, but not limited to, putting freight/merchandise out on sales floor, at appropriate times performing either markdowns or markups of merchandise
• Responsible for maintaining monies at cash wrap and ensuring accurate counts
• Responsible for building and maintaining relationships with Clients
• Responsible for growing the business of the Brand that I am over

• Responsible for building enduring relationships with both new and existing customers
• Possess a customer-centric mentality and understand the importance and contribution exceptional service plays in growing store sales
• Ability to multi task
• Responsible for opening and or closing of store

• Provides professional customer service to all clientele
• Responsibilities include, but not limited to, putting freight/merchandise out on sales floor, at appropriate times performing either markdowns or markups of merchandise, as well maintaining monies at cash wrap and ensuring the accuracy of said funds before, during, and after transactions

• Ensures the safety of all children and staff
• Provides a daily curriculum of activities for the children
• Delegates tasks for staff members that are under my supervision
• Engages in interaction with all parents and or guardians of the children
• Makes sure that policy and procedures are followed, as well as lead by example

• Interact and care effectively for the needs of children, including in health, hygiene and safety
• Develop play-based curriculum
• Lead craft sessions with children
• Coordinate sports/activities
• Write monthly center newsletter
• Foster relationships with children and parents from diverse cultural backgrounds and build community involvement
• Works effectively with culturally diverse clients and co-workers

• Created a customer focused store environment through leadership and example
• Created a positive working environment for all store associates by valuing and encouraging diversity, mutual respect, and teamwork
• Planned, prioritized, and balanced the functions of the business as required to meet objectives
• Achieved results through timely completion of assigned tasks and activities
• Supported attainment of store sales and shrinkage objectives
• Ensured that total store operations were carried out in accordance with established standards, policies, and procedures
• Protected company assets and ensured a safe work environment by adhering to established Loss Prevention policies, programs, and procedures
• Provided direct and indirect supervision of assigned areas, activities, and tasks
• Accounted for ad sets, permanent markdowns, merchandising, recovery, and maintaining store cleanliness as assigned
• Ensured that all associates in assigned areas receive effective training and continual feedback through coaching, counseling, and recognition
• Trained, mentored, and coached associates to develop their talents and skills
• Worked in partnership with Store Manager on performance management, progressive discipline, and conflict resolution

• Responsible for overseeing the entire store operations
• Assisted manager in all areas of resets, remodels, relocations, and new store openings
• Handled sales tracking and reporting, inventory control, and employee payroll
• Training and supervised full and part time personnel
• Worked directly with vendors to confirm and verify shipments
• Managed all aspects of merchandising, window displays, and stocking
• Ensured excellence in customer service and resolved all problems at the store level

• Ensured that customers have a rewarding experience that kept them coming back time after time
• Worked as part of a team to meet individual, department and store objectives

• Ensured accuracy of information provided by the telephone sales representatives to customers
• Routed evidence of noncompliance to appropriate individuals for disciplinary actions to be administered