Deborah Thorn
Smiths Station,AL
Summary
Dedicated training coordinator with extensive experience in onboarding and developing staff. Skilled in compliance monitoring and effective communication, contributing to improved employee performance and customer service outcomes.
Overview
27
27
years of professional experience
Work History
Aprons Demonstrator
Publix
Anderson, South Carolina
06.2012 - 06.2014
- Demonstrated products to highlight quality and versatility, enhancing customer engagement and understanding.
Personnel Training Coordinator
Sam’s Club
Columbus, GA
06.2004 - 06.2011
- Conducted interviews for potential candidates, contributing to recruitment efforts.
- Trained new employees on company policies, procedures, and standards.
- Ensured compliance with laws and regulations regarding employee education requirements.
- Delivered feedback to supervisors on trainee progress during onboarding.
- Conducted one-on-one sessions with employees to provide personalized instruction in job tasks.
- Explained goals and expectations required of trainees.
Industrial Customer Service Representative
Westvaco
Columbus, GA
06.1987 - 06.2004
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders, returns, and exchanges accurately and efficiently.
- Managed customer accounts ensuring data accuracy and confidentiality.
Education
High School Diploma -
Crescent
Iva, SC05-1971
Skills
- Product demonstrations
- Sales techniques
- Customer service
- Food safety
- Hospitality management
- Equipment maintenance
- Competitive analysis
Timeline
Aprons Demonstrator
Publix
06.2012 - 06.2014
Personnel Training Coordinator
Sam’s Club
06.2004 - 06.2011
Industrial Customer Service Representative
Westvaco
06.1987 - 06.2004
High School Diploma -
Crescent