Deborah Walter
Guardian Properties
Naples,FL
2027
years of professional experience
Dynamic receptionist with proven organizational skills at Fuller Funeral Home, enhancing service quality through efficient appointment scheduling and meticulous document management. Recognized for exceptional verbal communication and a professional demeanor, successfully managing client interactions and inquiries while maintaining confidentiality and fostering a welcoming environment.
Work History
Receptionist
- Assisted families with care during visitations and service planning.
- Handled incoming calls, routing inquiries to the correct staff promptly.
- Organized filing system for confidential documents and client information.
- Coordinated appointments and services efficiently.
- Acquired knowledge of industry standards to improve service quality.
Receptionist
2 Years 2 Months- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct departments.
Education
Bachelor of Science - Psychology
Skills
Organization skills
Telephone skills
Time management
Data entry
Verbal and written communication
Appointment scheduling
Greeting and seating clients
Data inputting
Administrative support
Professional demeanor
Document management
Attention to detail
Timeline
Receptionist
Guardian Properties
08.2024 - 10.2026Read More
Receptionist
Fuller Funeral Home
Read More
C.W.Post University
Bachelor of Science from Psychology
Read More