Deborah Walters
Tidewater Hospitality Group
Englewood,FL
11
years of professional experience
Office Manager coordinating daily office operations, accounts payable/receivable reconciliation for 50+ transactions per month, and 5+ permit submissions per month that keep projects moving. Maintains filing systems, improves document retrieval, and supports clear communication across teams and clients. Brings service experience into a role centered on organized workflows, accurate records, and steady customer support.
Work History
Office Manager
1 Year 5 Months- Handle 35 weekly client inquiries through phone and email with prompt, professional follow-up.
- Manage 15-20 daily filing requests to improve document retrieval and office organization.
- Coordinate office operations to keep workflows moving smoothly and communication clear across team members.
- Maintain accurate accounts payable and receivable records through regular reconciliation and budget tracking.
- Coordinate building permit submissions and approvals to support project timelines and reduce administrative delays.
- Support customer questions by phone and email with clear communication and reliable issue resolution.
- Coordinate reception coverage and administrative procedures to keep daily office activity organized and responsive.
Lead Server
5 Months- Coordinate front-of-house service to keep seating, ordering, and delivery organized during busy periods.
- Resolve guest concerns promptly and communicate order updates clearly to support a positive dining experience.
- Maintain accurate cash drawer counts and reconcile payment differences before closing out each shift.
- Support team members by monitoring section coverage and stepping in where service demands increase.
- Organize side work and service stations to keep dining areas ready for steady guest turnover.
- Assist with training newer servers on service standards, table etiquette, and shift routines.
- Deliver attentive service that anticipates guest needs and supports repeat business.
- Follow service procedures carefully to maintain consistency across dining room tasks.
Stocker
1 Year 1 Month- Unloaded incoming merchandise and organized items for efficient floor replenishment.
- Directed customers to requested products and provided clear store guidance.
- Maintained clean aisles and removed clutter and hazards to support shopper safety.
- Counted physical inventory and reconciled shelf quantities to improve stock accuracy.
- Arranged merchandise by product placement standards to keep displays orderly and accessible.
UPS DRIVER
7 Years 7 Months- Followed traffic laws and safety regulations to support safe, reliable operations on every route.
- Maintained a professional, friendly demeanor with customers to protect company reputation during deliveries.
- Adjusted delivery plans quickly when routes changed or conditions affected timing.
- Communicated clearly with dispatch and customers to support accurate, efficient delivery coordination.
- Used strong time management to balance multiple stops while keeping deliveries moving throughout the day.
Bartender
1 Year 8 Months- Executed opening and closing procedures, preparing the bar for incoming shifts and following established operational standards.
- Printed sales reports and organized closing paperwork to support accurate end-of-shift reconciliation.
- Took inventory and restocked bar supplies to keep service areas ready for the next shift.
RUNNER AUTO SALES ASSISTANT
3 Years 10 Months- Prepared trade-ins for delivery by inspecting vehicles, cleaning interiors, and confirming handoff readiness.
- Organized deal packets for the sales manager, keeping filing systems management and administrative procedures current.
- Used Time management to prioritize high-volume tasks and keep office operations moving during busy sales periods.
- Updated records and shared status notes in Google Workspace to support communication coordination across the team.
- Handled customer-facing errands with attention to route planning, product inspection, and timely follow-through.
Education
Bachelor of Arts - Business Administration & Communication Studies
Skills
Time management
Filing systems management
Office operations coordination
Permit processing
Accounts payable and receivable reconciliation
Google Workspace
Customer service
Inventory control
Cash handling
Route planning
Communication coordination
Administrative procedures
Reception coverage
Timeline
Lead Server
Tidewater Hospitality Group
06.2026 - CurrentRead More
Office Manager
HALO ELECTRIC LLC
06.2025 - CurrentRead More
Stocker
Costco Wholesale Corp
05.2024 - 06.2025Read More
Bartender
Reeds Southside Tavern
07.2018 - 03.2020Read More
UPS DRIVER
UPS
03.2016 - 10.2023Read More
RUNNER AUTO SALES ASSISTANT
9Eight9
06.2015 - 04.2019Read More
West Virginia University
Bachelor of Arts from Business Administration & Communication Studies
Read More