Deborah Weare
Centerville,OH
Summary
Successful Client Services Representative with 8 plus years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
8
8
years of professional experience
Work History
Client Service Representative
Modivcare
12.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with other departments to develop ways to increase customer satisfaction.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Delivered prompt service to prioritize customer needs.
- Trained staff on operating procedures and company services.
Care Center Representative
Modivcare
09.2016 - 12.2020
- Responding to calls from patients including medical emergencies, fire alarms and patient behaviors
- Understanding the medical concerns of patients
- Providing guidance to patients and referrals when necessary
- Dispatched emergency services when needed
Education
Bachelor of Science - Exercise Science
Marshall University
Huntington, WV12.1992
Timeline
Client Service Representative
Modivcare
12.2020 - Current
Care Center Representative
Modivcare
09.2016 - 12.2020
Bachelor of Science - Exercise Science
Marshall University
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