Deborah Wildman
Lockport,IL
Summary
Experienced higher education professional with 15 years in a fast paced team atmosphere. Seeking to advance and grow into a leadership position to contribute to the mission and success of a University organization
Overview
16
16
years of professional experience
Work History
Collections Manager
Saint Xavier University
Chicago, IL
01.2006 - Current
- Daily processing of cash receipts, answering office phone calls and managing payment plans as part of the Office of the Bursar.
- Resolves difficult account issues with students and parents
- Reviews monthly Aged trial balance report and used Informer reporting software to create spreadsheets and analyze information to send internal collection letters to past due accounts
- Performs Word processing tasks such as mail merging and integrating text with graphics to create letters
- Manages restriction codes and holds in Colleague for student accounts.
- Places past due accounts with outside agencies and provides documentation or information to agencies to resolve accounts in dispute.
- Posts monthly agency collection payments and submits yearly purchase orders and invoices to Accounting
- Assists in yearly 1098T form preparation
- Identify and submit eligible accounts for write off to management. Process write offs in colleague and provide documentation to auditors if requested.
- Communicates as needed with attorneys regarding litigation proceedings and represent Saint Xavier in court if needed
- Manage student bankruptcy and notation in colleague
- Manage Perkins Loans with University Accounting Service and maintain Perkins loan files, provide documentation to auditors as needed.
- Communicate with Perkins borrowers regarding loan questions, review deferment, forbearance and cancellation paperwork in accordance with U.S. Dept. of Education guidelines. Review and process Perkins loan overpayments as needed.
- Assign Perkins loans to the U.S. Dept. of Education as needed.
- Speak with powerpoint presentations at new student orientations as needed
Education
Bachelor of Science - Business Administration
Bloomsburg University of Pennsylvania
Bloomsburg, PA08.1990
Skills
- Customer Service
- Decision Making
- Data Analysis
- Microsoft Office
- Attention to Detail
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Strong Analytical and Problem Solving Skills
Affiliations
Datatel Ellucian
Nacubo
Coheao
Timeline
Collections Manager
Saint Xavier University
01.2006 - Current
Bachelor of Science - Business Administration
Bloomsburg University of Pennsylvania
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