DEBORAH WILLIAMS
Wichita,KS
Summary
Kansas State Board Certified Registered Nurse with over 38 years of experience delivering high-quality care to patients in the Neonatal Intensive Care Unit. Proven leader effective at uniting and guiding nursing teams toward achieving patient care goals, improving satisfaction and continuously supporting wide-spread healthcare system improvements. Focused on continuously advancing expertise in the field of neonates while driving innovation and improving patient outcomes. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Passionate about making a difference in the lives of patients and healthcare workers.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Manager
Wesley Medical Center
01.2022 - 08.2023
- Responsible for evaluating the quality and effectiveness of nursing practice by participating in quality-of-care activities to initiate, implement, and sustain process improvements.
- Quality Improvements: Collaborated with the Women's Service line to improve the efficiency and response time to critical deliveries, worked with Infection Prevention team to develop processes to decrease central-line-associated bloodstream infections, improved the efficiency and timeliness of collection and processing of Newborn Screens, participated in auditing of hand hygiene performance to decrease infection rates.
- Participates in gathering of information for rapid debriefs and identifying opportunities for process improvements.
- Developing: Small baby team to decrease IVH and monitor admission temperature of the extremely low birthweight infants to improve clinical outcomes,
- Responsible for interviewing, hiring, orientation and evaluation of staff performance
- Oversees the development and implementation of goals and objectives for the department
- Investigates, documents and resolves complaints or incidents concerning patients, visitors, physicians, and staff
- Responsible for the assessment and evaluation of staffing patterns for proper utilization of personnel, according to patient acuity levels
- Plans, participates in, and enforces hospital life-safety, quality, and risk management policies, procedures, and standards of regulatory agencies
- Oversees the daily operational functions of a progressive Neonatal Intensive Care Unit, Level 3 and Neonatal Special Care Nursery, Level 2, 84 bed capacity unit.
- Manages 147 staff members with 5 direct reports.
- Actively works on the development and rounding of staff to identify areas of opportunity to improve the culture, improve retention and decrease turn-over in the department.
Clinical Nurse Coordinator
Wesley Medical Center
05.2017 - 01.2022
- Under the general supervision of the Nursing Unit's Manager, responsible for direction and coordination of all functions in the nursing unit
- Collaborated with members of the management team
- Responsible for the ongoing assessment of the quality of patient care services provided in the unit
- Resource person for staff members and assist in necessary education
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task
- Makes decisions regarding activities with these areas based on Administrative Operational Standards, Nursing Administration Standards, Human Resource standards, and Standards of Care for the Unit, in collaboration with other members of the management team
- Evaluates the quality and effectiveness of nursing practice by participation in quality of care activities to initiate, implement, and sustain process improvements
- Assist with assessment and evaluation of staffing patterns for proper utilization of personnel, according to patient acuity levels
- Assisted in investigations, documentation, and resolution of complaints or incidents concerning patients, visitors, physicians, and staff
- Assists in the development and implementation of goals and objectives for the department
- Assists in interviewing, hiring, orientation and evaluation of staff performance
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
Registered Nurse
Wesley Medical Center
01.1985 - 05.2017
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
- Developed and adapted individualized treatment plans according to patient recovery goals
- Administered oral, intramuscular and IV medications to patients and monitored responses
- Administered medications, tracked dosages and documented patient conditions
- Educated patients and families on treatment strategies and at-home care
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
- Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management
- Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines
- Advanced nursing competencies through participation in simulation exercises and practice improvement projects
- Offered clinical leadership and oversight to an 84-bed neonatal intensive care unit, including daily scheduling, tasking and administration
- Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
- Educated families and caregivers on diagnosis and prognosis, treatment options, disease process, and management.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT05.2020
Associate of Science - Nursing
Butler County Community College
El Dorado, KS12.1984
High School Diploma -
Fairview High School
Fairview, OK05.1981
Skills
- Strong leadership skills
- Team Leadership
- Maintains professional relationships
- Scheduling and Coordinating
- Staff Management
- Coaching and Mentoring
- Effectively collaborates with multidisciplinary teams
- Motivator
- Effectively manages flexible position control
Certification
NRP certified BLS certified Charge Nurse Leadership certificate AMNH certificate IHI certificate Leadership Essential
Timeline
Manager
Wesley Medical Center
01.2022 - 08.2023
Clinical Nurse Coordinator
Wesley Medical Center
05.2017 - 01.2022
Registered Nurse
Wesley Medical Center
01.1985 - 05.2017
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Butler County Community College
High School Diploma -
Fairview High School