Deborah Wyatt
Iowa City,IA
Summary
Adaptable professional with strong problem-solving skills and expertise in customer service and human resources management. Cultivates relationships with clients and team members to drive team success and deliver positive outcomes. Committed to supporting veterans and seniors.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Manager
American Legion Post 721
Coralville, USA
02.2014 - 11.2025
- Directed all employee-related functions including hiring, training, scheduling, and termination to maintain a productive workforce
- Managed daily operations to maintain compliance with policies and ensure efficient business flow
- Resolved customer issues to enhance member satisfaction and loyalty
- Coordinated entertainment and events with Legion members to foster community engagement
Insurance Agent
Deborah Wyatt Agency
Coralville, USA
01.1998 - 01.2004
- Managed agency operations, emphasizing sales, customer service, office management, advertising, and janitorial tasks.
- Directed performance initiatives for American Family Insurance Agency, ensuring alignment with business objectives.
Education
Sales/marketing -
Kirkwood Community College
Cedar Rapids, IASkills
- Operational management
- Team management
- Staff management
- Project planning
- Revenue management
- Human resources management
- Training & development
- Supervising experience
- Shift scheduling
- Vendor management
- CRM management
- Customer relationship management
- Decision-making
- Work prioritization
- Communication skills
- Effective communication
- Customer service
- Relationship building
- Effective communication
- Customer relationship management
Certification
Driver's License
Awards
- Mr and Mrs Eagle of the Year, 2015, Given to members for outstanding service to the Lodge and community
- Above and Beyond Award, 2016, Given to members who did great things for the Lodge. I raised $10,000 for the diabetes research center at the University of Iowa a dollar at a time selling Jell-O shots during Iowa football games!
Groups
- VFW, 01/01/04, Present, Served as Auxiliary Vice President 3 years
- American Legion, 01/01/06, Present, Served as officer- Vice President, Trustee and Chaplin
- Moose, 01/01/20, Present
Timeline
Manager
American Legion Post 721
02.2014 - 11.2025
Insurance Agent
Deborah Wyatt Agency
01.1998 - 01.2004
Sales/marketing -
Kirkwood Community College