Deborah Yarnall
Cabot,PA
Summary
Customer-oriented, strategic-thinking sales/property management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
32
32
years of professional experience
Work History
Property Manager
Tiarna Real Estate Services
Encino, CA
07.2021 - Current
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Air Agent
Princess Cruises
Santa Clarita, CA
04.2013 - 05.2020
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
Gate Agent
Northwest Airlines
Los Angeles, CA
10.1991 - 10.2000
- Maintained logs of all departing flights including number of passengers boarded and any irregularities that occurred during the process.
- Resolved customer complaints in an efficient manner while adhering to company policies.
- Kept abreast of relevant safety announcements issued by the FAA concerning air travel.
- Facilitated communication between airline crew members and ground staff regarding updates on flight status changes.
Education
Associate of Arts -
College of Canyons
Valencia, CA06-2018
Skills
- Staff Management
- Vendor Management
- Compliance Monitoring
- Tenant Relations
- Financial Budgeting and Reporting
- Knowledge of Leasing and Market Conditions
Timeline
Property Manager
Tiarna Real Estate Services
07.2021 - Current
Air Agent
Princess Cruises
04.2013 - 05.2020
Gate Agent
Northwest Airlines
10.1991 - 10.2000
Associate of Arts -
College of Canyons
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